Joshua was very friendly & professional.

- Jim Olsen

Another great experience garage door repair with Precision of Clearwater. As always, great people, doing great work and providing great service. highly recommend

- Scott Singer

The installation went fine as he was very professional and went through all of the aspects of the Genie operation as needed. What did concern me however is the warranty was communicated by the installer as 3 years and when I questioned that, there was no additional clarity. This shocked me and I almost canceled as I knew the Genie warranty was 10 years. Listed on the invoice as "3 years on parts and labor on parts we replaced". It's understandable for Precision to cap out the warranty for all parts with labor at 3 years but the manufacturer limited warranty is 10 years on the motor. It would seem to me that your customer should be made aware of this and if the motor dies in years 4-10 years they can contact Genie for a new motor if it can't be troubleshooted. Genie is a great product line and they stand by their warranty, as I have gotten a replacement motor in the past when it used to be 15 years. I am only suggesting you explain the full scope of the warranty process for clarity and transparency's sake. All the best. Regards, Dolores Ianni

- Dolores Ianni

Sean, was great!! I have utilized Precision a few times and I have been completely pleased with the service!!

- Mike Robertson

Great job. Cheyney was our technician and installed the new opener in only a few hours. He explained everything to us and made sure we were completely satisfied before he left.

- Nancy Allen

After 23 years I needed to replace my garage door opener. I reached out to Precious Garage Door which I have used in the past for repairs and once again the service was great. Chad, who was the technician, called to let me know he was on his way. He arrived on time, was friendly, extremely knowledgeable and answered all my questions. He installed a new unit in a timely manner, walked through all the updated features for this unit and made sure I knew how to operate it. I highly recommend Precision Garage Door! You will not be disappointed!!!

- Marjorie Griffith

Precision’s staff is extra thoughtful. After they replaced the electronics fried by hurricane power outages, Sean, my service tech proactively asked about my car and phone app. When I admitted that reprogramming them was a mystery, Sean stepped in. He was kind enough to do it for me. When he left I was confident that there were no annoying loose ends. Thorough and thoughtful; what more can you ask for? Thanks Sean and Precision.

- Jo DeVargas

Outstanding service covered under warranty which was the best surprise.

- Nathan Freeman

Joshua did a fantastic job explaining my garage door issues and followed up with a solution. The estimate that I received from the office could have been better presented for non industry workers. I’m waiting for the office to open up on Monday to get some clarifications so I can present the estimate to my customer.

- Ed Rosenberger

discovered problem immediately - very courteous

- Diane Sherriff

Your company gets excellent reviews so that influenced our decision to choose you to get an estimate on replacement of our Garage door. Your estimator, John took time to explain the new door advantages and the requirements, (hurricane wind rating) by code due to our location on the barrier islands. We may not change it out right away, but when we do we'll call your company.

- Kathy Civiello

carlos was my tech. He was very prompt and called me 30 minutes before his expected arrival which gave me plenty of time to get to the property. He was very friendly and professional. he inspected the unit and explained what the problems were. I asked him if he could fix it today and what was the cost. He said he could and would tell me cost once he looked op cost of materials. in a short time he gave me the costs and we agreed on a price once I recd the seniors discount. Told me it would be a couple of hours and would call me when done. He called me and I came back and checked it out. Excellent job. he showed me how it worked, i tried it a few times and I was super pleased how quiet it was compared to the old one. went over the bill and warranty. great job and service.

- Tom Salinsky

My car was trapped in the garage and I needed emergency service due to the approaching hurricane. Precision was unable to make it before the storm, so I was forced to use another company that took advantage of me and overcharged me for two springs. I now believe that the company that performed the emergency repair is a fake, unlicensed company. I wrote a letter to Precision explaining the situation after the storm and requested that they remove the springs that the other company had installed. John Duff provided superior customer service! He carefully listened as I explained the situation and answered all of my questions and concerns about the repair completed by the "fake", unethical company. He removed the springs and replaced with Precision springs and made sure that my garage door and all parts were operating correctly and properly lubricated. He was compassionate, informative, knowledgeable, professional and thorough. He apologized that Precision was unable to make the emergency service call and even apologized for the bad experience that I had with the other company. John is a valuable asset to your company, so I can see why you have him training his colleague. I am also very pleased that Precision will continue to honor my 7 year warranty after having a repair by another company. Believe me... going forward I will only use Precision!

- C. Kubik

Great service. Been using Precision for years.

- Phil Raskin

Second garage door with Precision. Great price, great door. Knowledgeable technicians and good customer service.

- Ebony Kates

Adam was prompt, helpful, and courteous-deserves a raise! -AP

- Nancy Pettytone

Great guy, informed me of my options with pros and cons. Made it easy for me to make my decisions. Great personally, good to work with

- Jim George

I selected them because of their commercials that said they stocked everything on the truck & didn't charge extra for nights & weekends. Altho I didn't need an off duty visit this time, I want a relationship with a company that doesn't charge extra for that.

- Butch Lott

Tow of our neighbors used your services over the past few years and they highly recommended Precision. Chris came out and gave us a couple of quotes and I have to say that he was very thorough, professional and he's a very funny guy! Great experience all around. We'll recommend you to our friends.

- Chris Sisson

Precision Door’s Customer Service Quality Assurance is exceptional from making an appointment with a “live” kind person to the professional and knowledgeable techs. I am always confident when dealing with Precision. Thank You!

- Kathryn Clark

Lucas was is a top noxch tech. Thank you!

- Dan Hilbert

Josh was AMAZING! (Even if he is a Steelers fan!)

- Melinda Romine

Name you can trust, they will fix your problem first time and they do believe in customer service, thank you, thanks for fixing my garage door.

- Dhanji Mistry

They made the process of getting a new garage door motor quick and easy!

- Jessica Hibbeln

I must say that each time we've had an issue with our garage door operation, we've always had knowledgeable and very accomodating technicians to do the service. I found Alex to be very knowledgeable about what had to be done,and it was done. He is a pleasure to talk with as well. This tech is a keeper. Cheers Larry Jolliffe Sr

- Larry Jolliffe

We are still waiting for the email of our invoice from the service Luca provided today, 11/03/2024. Please email to thefloridafreys@outlook.com Thank you, George Frey

- George Frey

My technician was very helpful to me. His work was excellent and done in a timely manner.

- Patricia Jackson

Professional & knowledgeable service.

- Mark Barry

We have used Precision for several of our properties, including our own home, and they are always timely and professional.

- Gus Mistak

Replaced garage door sensors. Got damaged from flooding with hurricane Helene

- Kimberly Stuart