I received an estimate to replace garage rollers and was quoted $500.00. A garage roller is a $10/$12 part. I am getting the work done by a reputable garage door company for $249.00.

- Maypat T.

Very disappointed. Our remotes stopped working ao we called to have our garage door looked at. The technician said he could fix it by reprogramming it and while he was here would service (lubricate the door) . I said fine, Total price ~$200. We were then told that reprogramming didn’t work, which I’m not surprised because I told him I already tried that. I then told him I would pay the service charge and that we needed to think about other options. He then said I was still going to be charged the $200 fee for the call and maintenance. So I spent $200 for nothing. I then found an 8 step trouble shoot for my problem on the chamberlain website that the service tech didn’t even perform. What a joke. I do not recommend this company.

- kris gregory

Not happy.. I paid $50 for the gentleman to come out. Adjust some screws. Tell me that he couldn’t find anything wrong and the garage door is still sticking when you open it. It hesitates and doesn’t go up so no I’m not happy with your service. Renee

- Renee Gaddis

Disappointed with the outcome of our service call. The primary issue was a single broken spring. When Service person came out they replaced the spring under Warranty (spring replaced by Precision less than 3 years ago), but they also performed a hard sell on my wife to have the unbroken spring replaced and three other parts due to "potential safety" issues. So where my bill should have been just a Service Charge for the Warranty work, Service Tech basically strong armed my wife into thinking we needed all the other work that cost almost $1,000. I feel we were taken advantage of by the Service Tech.

- Michelle Nicely

I spent over $1300 in December to replace and update the garage door. That has worked good and I was pleased. Now I just spent over $600 to oil the wheels. This just took about one hour and the cost was very excessive. You should return about $500 to me!

- Jim Thomson

One Star for one reason - PRICE Maybe two reasons - the price menu tablet - al la carte style is very confusing and misleading. The tech was great and professional - he was trained well how to make the company the most profit. He did a fine job and everything works well. I guess this is the world we live in now. I have used Precision before and they were great. A tech would show up look at the problem and give you a fair price for repair. Not now - seems the company has valued profit over customer needs. I should have compared companies and gotten several estimates. If this is the going rate for this type of work than I am getting old to fast and wise to late.

- Tom C

Kind of a rip off turns out. Charged $1215 to install a new genie Genie 3120 belt drive garage door opener which can be purchased from Amazon for around $400. It took one technician about two hours to install it after concluding my old opener was unrepairable. So that labor works out to about $$400 per hour. Pretty pricey!!!

- Pete Chiefari

Mike F., the service tech who came out, was awesome! Courteous, professional, and friendly.. He gets 5 stars ?? ?? ?? ?? ??! He even helped with other parts and longer extended warranty. As far as Precision .. I won’t be recommending or using their services again. Total price gauging on garage door springs!!! $460 each! I asked several other garage door companies who would have installed them for almost 1/2 of what I paid Precision I priced the springs out and for the “upgraded” type Precision installed, and they should have been no more than $150 each. I even found the exact springs that precision used for $93 each. I was totally ripped off and taken advantage of.

- Jane Nichols

Was charged 2- twice the price that Overhead garage door of clearwater, 727-524-1000 quoted for the replacement of the same springs. Went with Precision by mistake as it was an emergency and the had an answering service. Live and learn to get more than one price quote. Will neve use 0Prevision again.

- Gregg Day

James arrived promptly and gave an estimate. Unfortunately at biilling time the bill was hundreds of dollars more than the quote. I may be a senior citizen but I can still do math. James claimed there was a problem wirth his tablet that was double billing. I took out my calculator and found my bill with tax should be more than $500.00 less.

- Doris Watters

Thank you for taking the time to speak with me, I'm glad we were able to correct this experience for you and clear up any confusion. If you need any further assistance please give us a call :)

installed wireless key pad and oiled roller in timely matter very professional

- Paul Johnson

Thank you for taking the time to speak with me, I'm glad you had a great experience! If you need any further assistance please give us a call :)

I needed a new motor/rail for my door and got three prices. The most expensive one was $1,400 and the tech also recommended $1000 in parts that were “worn.” Total-$2400! Another company installed a motor/rail system balanced the door provided two remotes etc for $525 and did all that with 5stat service. I know you have to pay for all the expensive tv Advertizing you do but really???

- Dan Campbell

Thank you for taking the time to provide your feedback. We have been trying to reach you to discuss this further. Please give our Customer Relations Manager, Danielle, a call at your earliest convenience.

Way Over-Priced. I would not recomend this business. They quoted me $1,193 for a repair that another company did for $480.

- Robert Abair

I would not have even given a 1 star but I had to just to make the review. We had a new construction project. Percision was quick to come out but was endless promises after. I let Cristina know I was on a time crunch. Needed the quote in 2 weeks, she said she would have it to me the following day, wouldn't need that long. That never happened. I gave 4 days and asked her. She had lost ALL of our information. She again said she would have it to me that afternoon. Again she disappeared. I called the office number they said they would get a message to her. A 1.5 went by and still no Cristina. She called said 10 min that never happened. I got sick of chasing her and never following through. Went with another company.

- Sonja Tutwiler

My garage door was broken and I called precision. In less than an hour my bill was $930. And my door fixed. Maybe $75 was parts. I was told he would be here for at least 2 hours. He wasn’t. I was overcharged for a basic repair. He even said he had to work hard to fix it. Always get a few bids. I didn’t. This bid was written by hand on blank paper. ???????? Also no invoice or receipt after?

- Mike Womack

No one showed up during the time frame that I made my appointment. I was looking to get an estimate on a garage door and had to waste much of my day unfortunately. I called at 11:05am....my appointment was scheduled for 9am-11am and the employee was unapologetic telling me the technician would text me because he was running behind. Over an hour later 12:15pm I still had not heard from anyone, I finally got a call back from the office saying there was a scheduling mistake and someone would be out in around 30 min because no one was scheduled for house. Really disappointed I wasted my day waiting around, I should get a discount if I decide to get a door from them but I know it probably wont happen. Going to shop around because of how bad my initial experience was.

- karl edwards

These people will try to sell you something you don’t need, which is a pretty crooked thing to do especially during this pandemic. Technician did not fix my garage door opener which was “knocked out” by lightning. Tried to sell me a new one when all he really had to do, I finally found out, was reset the one I have by unplugging it and then plugging it back in, which I did. Voila! It now works fine! Stay away!

- Annette Urbanik

We felt like we were being swindled, just needed the springs replaced, we were told our rollers were Bad and they needed replaced said we needs a hurricane bar replaced, the est was much more than the phone est, and our door and opener was replaced 4.5 years ago. Really.. Folks be careful

- Ed Jablon

Been a loyal customer for years. Just wondering how screwing in one loosened bolt, that was your installers fault, cost me $100? Charles Heuchan 743-2676

- Charles Heuchan

For some reason my I pad will only give you 4. I find your service techs are 5 plus due to their diligence, correcting, adjusting etc. we will be as loyal to you as you are to us. Thanks guys.

- Terry Hobbs

very pushy sales. I only need my spring replaced and the guy add up some unnecessary parts which i need to buy or else they wont give me the warranty. They did not fixed my garage problem because they told me after they replaced the spring that my coupler in my garage opener is broken and needed to replace a new motor for $950. I immediately say NO to them and call another company which is INTEGRITY GARAGE and they fix it for $15 the coupler and now my garage is fix and operating smoothly. Beware dont be blinded and fooled by their google reviews. These guys are pushy and all they want is profit. They should assessed my garage problem before doing something on it. I spend $350 for spring replacement. they told me over the phone $240. I will never recommend this company. complete bogus.

- Andrew Pulido

I won't be calling this company back for anything. Over priced and the technician that came to my house was a creep. All I wanted was a new remote for my garage door opener because the one I had was very outdated (1999). The technician was more concerned with my dog than what he was there for. He looks at my unit, didn't test it or anything and proceeded to write down on a tablet 5 different options as far as quotes for me all over $500 telling me the reason my remote didn't work is because the springs and rollers on my garage are worn down causing my remote to short. I was charged $129.95 just to get a new remote and it programmed. He was so persistent in trying to get me to get a new unit and he was so full of shit. i did end up buying the remote and it is working fine, but I will never call this company back.

- Nancy Johnson

I feel insanely ripped off! I was quoted $700 dollars to replace springs and bearings, and reprogramming. I was told that the springs were old and needed replacing. Being that it was a Saturday and I needed my garage door operational I moved forward with the work, even if it was overpriced. I had insulation in the garage door which literally weighed 20 lbs but the tech informed me that it would help to remove it. He then charged me an additional $189 dollars to remove it ( which probably took all of 5 minutes) and discounted my springs $189 so the cost stayed the same as quoted. Well..if he could’ve discounted my overcharged springs to begin with $189 I don’t see how removing a little insulation should cost me $189. Just feel overcharged from the start and definitely would never recommend Precision to anyone nor would I use them again. I was recommended Precision by our neighborhood Hoa Facebook page and will definitely be posting my experience there as well. Would suggest you get a quote from another company before continuing with service from Precision.

- Michael Amodeo

Thank you for taking the time to speak with me today regarding your feedback. We hope the resolution was satisfactory to you. If you have any further questions, please feel free to call us at (727) 524-0001.

According to Angie's list the average price of a new garage door opener with installation is $300-500. Mine was $699. Unfortunately, my internet was down or I would have been able to figure out I could have replaced the same brand I had for half of the price. The opener I ended up with is Precision's own brand of which I can find no reviews at all. Despite costing much more it does not have the dual lights or motion sensor my old one had.

- Jack Ely

Realized after I had the repair work done that I could have purchased a hole new door for what I was charged.

- John Duffy

Thank you for taking the time to speak with me yesterday. I’m glad that you found our resolution satisfactory. If there’s anything else you need, please do not hesitate to contact us.

Service guy was fast, polite, and professional. Pricing was absurd, ~$100 worth of parts from any retail store and about an hour of labor to change a spring and they billed me $900. If we werent in a rush, we would have gone with another vendor. It costs $850 for a new door installed with parts, why does replacing a few parts cost the same? I left them a message on this and no response.

- Lisa Tran

Thank you for taking the time to speak with us today regarding your concerns. We hope that the resolution we discussed is satisfactory to you. If there is anything else we can do for you, please do not hesitate to contact us.

Hah... you must be kidding.. yes I did find it cheaper elsewhere and with a company that did not try and push me to to the work now now now and try and sell me overpriced parts that I did not need! I gave you a chance at being fair and honest with me and you blew it!

- Not a happy camper

I'm sorry that you had that experience. We appreciate any feedback whether positive or negative. We normally do a 25 point inspection and recommend the work done ASAP if there is a safety issue. If you have not contact the office to discuss this matter, please do so at your earliest convenience so that we may be able to rectify this situation with you. Again, we are sorry we were unable to assist you with your needs to your 100% satisfaction, please contact the office if you have not done so as unfortunately we do not have your name so we can contact you directly.

Technician arrived about 20 minutes late.

- Greg J

Could not get door installed the same day.

- Jim Jones

Needed to have a permit for my new door.

- Jenny Lu