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Very nice Efficient On time

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Called at 8:30 Am and out by 11. Dispatcher communicated approximately what time. Called and asked if they could come earlier than thought. Driver than called to tell me the arrival time. Evaluated and gave me options on the quote.

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Precision employees were exceptional on interfacing with my needs with my garage door problem. They were amazing and very friendly. Answered all my concerns and made me feel very comfortable. I believe they are part of gold standard in garage door repair.

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The technician, Bryan Stewart, was VERY courteous, knowledgeable, friendly, and professional. Before the service call, I had considered calling other companies as well. I'm glad I didn't. If possible, I would definitely request Bryan for any future service calls. The problem (misaligned sensor) was an easy one and had I been less stupid, could've fixed it easily myself. Despite this, Bryan explained the matter thoroughly and even taught me what to look for (at the motor housing's blinking lights and corresponding chart) to easily self perform an initial first-stage diagnosis. He was a very pleasant young professional.

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Our tech, Zachary, was great.

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Jose Rosario was great. Very professional and done a great job installing the new garage door opener after mine failed. Always had time to answer any questions I asked. Super job.

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This is the second time I have chosen this company to install garage doors for me. And once again, Jose did a perfect job! He patiently and thoroughly answered all of my questions. When attaching the wires to the ceiling and running them down the wall, he thoughtfully made the look aesthetically pleasing, which was much better than the looping drooping wires that previously existed on the wall. He cheerfully helped my husband and I coordinate our key fobs and remote controls so that we could control all of the doors simply. This was a wonderful experience and I highly recommend Jose!

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Heard nothing but great comments about this company! John was so thorough and so great at what he does. He explained everything that he was doing he gave me different options and I took the option that best fit me! If more companies had great employees the world would be fantastic! Kudos to John and the excellent job he did I would recommend this company anytime.

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Austin came within 30 minutes on a Sunday and inspected in entirety before giving us options and doing the work as promised. Very highly recommended.

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BRIAN HARMON OUTSTANDING

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Just had Justin come out same day for a spring repair. Very professional and friendly. Thanks.

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I am so thankful that in a time where many are under staffed and under served, Precision Garage stepped up and showed up to help my family with our garage door. It’s important to note that our family’s only outdoor activities are locked in our garage. In a time where there are so many restrictions, I’m thankful to have had quick access to our fun life activities that live in our garage. Thanks you so much! You are our life (activity) savior!

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The garage door broke up yesterday I called them this morning they were able to come very quickly. The technician Shane was courteous, knowledgeable and very efficient. He gave me several options very well priced. I picked the one for the long term and I am very please with their service.

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I've already left recommendations on Yelp and Google... Great service from Julie in Sales and Jason, our Technician. He left our garage and yard cleaner than it was when he got there!) Fast and hassle-free installation of a new Hurricane-proof 9X7 door. We could not be more pleased!

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From the sales person Brittany to the Installers Luke a Jason. Very professional team. Worked with me on everything I wanted was very pleased with the accommodation and patience of Brittany and her keeping me informed as to what was going on plus really working with me on getting the quote where it needed to be.. Jason and Luke did a seamless install I Love my new door and am very happy with the price , the quality and the workmanship. Thank you to all three of you. We are very happy we chose Precision Gargage Doors.

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Arnold, our technician is a consummate professional. He called when he was 20 minutes away to make sure we knew he was coming (it was early). When he arrived he examined the door and all its components (springs, wheels, door hinges, etc.). He then told me what needed to be replaced and then wrote up each replacement task with 2 costs based on which new component I would purchase. We had a discussion of each alternative at he end of which I picked which springs I wanted, which new motor I wanted and which belt system I wanted. When I was done, Arnold tallied up the costs. I agreed and he began to work. He gave me a 2 hour estimate and finished up in about 1 and 1/2 hours. He then went over everything he had done and pointed out that the wheels on the door were good for another 2-3 years but, should I hear a clacking sound when the door is going up or down, I should call Precision and get them replaced. Arnold also showed me where he replace some missing screw hinges and how he attached the trolley to the door so that it was above a crack in the metal piece that was attached to the door.He also noted that the rubber and the bottom of the door was worn but, since I had no evidence of water damage, I could hold off on replacing that item for awhile. Arnold then programed the new key code box, the wall opener the openers built into my two cars and the new and the old portable remote controls. I was presented with the bill which exactly matched the estimate. I selected Precision because of some recommendations from neighbors. In the future I will be the neighbor recommending Precision to others.

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Thomas Watson was extremely helpful in solving my problem.

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Wesley was great! Professional, on time, considerate and clearly answered all my questions. He even swept out the garage when he was done! They are definitely the right choice if. you need anything with regard to your garage door.

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Shane was very personable and professional. He did an excellent job of explaining where the problems were on my garage door and answered all my questions clearly. I was very pleased with the work he did.

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The technician ( Isaiah ) arrived and checked over the garage door system at our request. The existing system was about 21 years old and appeared to have lacked maintenance. The technician showed us all the things that he felt were worn and he recommended that they should be replaced. We chose to go ahead and follow his recommendations. We had a new motor, drive belt, main springs, hinges and rollers installed and lubricated as required. The work was completed in a few hours. There was no high pressure sales involved by the technician. We are very happy with the work done and how smooth the door operates.

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Wesley Allen was Absolutely Fantastic. Quick, Clean, Reasonably Priced and very Precise with the Explanation. Thank you again.

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Had a bad experience with prior garage door opener company. Went with Precision since you had 8 recommendations on Nextdoor. Mike & Chris came. Did a complete review of both doors. Did not try to oversell me. We had the springs replaced on the large door for safety reasons & preventive maintenance. They did a quick & efficient job.

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Matt Hink replaced our broken door springs in no time at all. He was very knowledgeable and respectful. This is our second time using Precision and wouldn't hesitate to call again if we had to. Matt is obviously well trained and experienced. He's a credit to his company.

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I picked Precision for my need because we needed a new garage door back when we first moved in here two years ago. I read reviews and they were good especially when it came to warranty work. My garage door kept acting up and wouldn’t open or close. Robert West and his partner came and tried multiple things until they finally realized the motor just was not having it. They decided to just change my opener all together. What got me was that they took the time to advise me on how to keep the longevity of my opener. This was big to me due to when I got the garage door installed I was deployed over seas, so they probably kept that in mind and took the opportunity to educate me. I would recommend not only precision, but also Robert and his partner to family and friends.

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Andrew was very proficient and courteous.

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There are few things that upset one's day than to have a multi-hundred pound door opener spring break just when you need the door to open! One call to Precision and the lady gladly set me up with a late day appointment for after I returned home. Jordan, technician, is top shelf! Personable, professional and very knowledgeable. After explaining what needed to be done and fully explaining the prices, he gave me 3 choices removing any undue sales pressure. Once I agreed, he got to it and was done in what seemed like less than a half hour. What a relief! Thank-you Precision.

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I purchased a new garage door and opener from Precision in September 2018 (5 months previously). I noticed the weather stripping along the top section of molding had separated from the molding. After failed attempts to caulk and glue the weather stripping back to the molding, I decided to ask Precision to make the repair. Franklin Mosely came out the next day (right on time) and replaced the molding with a new one. It took only 20 minutes and there was no charge. A very happy customer!

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Matt did a great job. Was on time, explained everything clearly and was very courteous.

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I won't be calling this company back for anything. Over priced and the technician that came to my house was a creep. All I wanted was a new remote for my garage door opener because the one I had was very outdated (1999). The technician was more concerned with my dog than what he was there for. He looks at my unit, didn't test it or anything and proceeded to write down on a tablet 5 different options as far as quotes for me all over $500 telling me the reason my remote didn't work is because the springs and rollers on my garage are worn down causing my remote to short. I was charged $129.95 just to get a new remote and it programmed. He was so persistent in trying to get me to get a new unit and he was so full of shit. i did end up buying the remote and it is working fine, but I will never call this company back.

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Pleased with service provided.