My car was trapped in the garage and I needed emergency service due to the approaching hurricane. Precision was unable to make it before the storm, so I was forced to use another company that took advantage of me and overcharged me for two springs. I now believe that the company that performed the emergency repair is a fake, unlicensed company. I wrote a letter to Precision explaining the situation after the storm and requested that they remove the springs that the other company had installed. John Duff provided superior customer service! He carefully listened as I explained the situation and answered all of my questions and concerns about the repair completed by the "fake", unethical company. He removed the springs and replaced with Precision springs and made sure that my garage door and all parts were operating correctly and properly lubricated. He was compassionate, informative, knowledgeable, professional and thorough. He apologized that Precision was unable to make the emergency service call and even apologized for the bad experience that I had with the other company. John is a valuable asset to your company, so I can see why you have him training his colleague. I am also very pleased that Precision will continue to honor my 7 year warranty after having a repair by another company. Believe me... going forward I will only use Precision!

- C. Kubik

Great service. Been using Precision for years.

- Phil Raskin

Second garage door with Precision. Great price, great door. Knowledgeable technicians and good customer service.

- Ebony Kates

Adam was prompt, helpful, and courteous-deserves a raise! -AP

- Nancy Pettytone

Great guy, informed me of my options with pros and cons. Made it easy for me to make my decisions. Great personally, good to work with

- Jim George

I selected them because of their commercials that said they stocked everything on the truck & didn't charge extra for nights & weekends. Altho I didn't need an off duty visit this time, I want a relationship with a company that doesn't charge extra for that.

- Butch Lott

Tow of our neighbors used your services over the past few years and they highly recommended Precision. Chris came out and gave us a couple of quotes and I have to say that he was very thorough, professional and he's a very funny guy! Great experience all around. We'll recommend you to our friends.

- Chris Sisson

Precision Door’s Customer Service Quality Assurance is exceptional from making an appointment with a “live” kind person to the professional and knowledgeable techs. I am always confident when dealing with Precision. Thank You!

- Kathryn Clark

Lucas was is a top noxch tech. Thank you!

- Dan Hilbert

Josh was AMAZING! (Even if he is a Steelers fan!)

- Melinda Romine

Name you can trust, they will fix your problem first time and they do believe in customer service, thank you, thanks for fixing my garage door.

- Dhanji Mistry

They made the process of getting a new garage door motor quick and easy!

- Jessica Hibbeln

I must say that each time we've had an issue with our garage door operation, we've always had knowledgeable and very accomodating technicians to do the service. I found Alex to be very knowledgeable about what had to be done,and it was done. He is a pleasure to talk with as well. This tech is a keeper. Cheers Larry Jolliffe Sr

- Larry Jolliffe

We are still waiting for the email of our invoice from the service Luca provided today, 11/03/2024. Please email to thefloridafreys@outlook.com Thank you, George Frey

- George Frey

My technician was very helpful to me. His work was excellent and done in a timely manner.

- Patricia Jackson

Professional & knowledgeable service.

- Mark Barry

We have used Precision for several of our properties, including our own home, and they are always timely and professional.

- Gus Mistak

Replaced garage door sensors. Got damaged from flooding with hurricane Helene

- Kimberly Stuart

Reliable, thorough and fair price. Will definitely use again!

- Sueann Hall

Great experience!!! Technicians are excellent. Friendly and professional. They get the job done right, and they stand behind their work. Could not ask for more. Thank you!!!

- Joshua Wright

you installed the opener

- Jen Murray

I called Precision because they are the company that installed my garage door opener in 2013. The garage door was not going down and thought it was the sensor but a week later it was working again. I decided to have it serviced anyway to make sure it wouldn't happen again. Travis came out, was very personable and professional. He suggested I might want to replace the springs and bearings because they were starting to wear. There was no pressure on his part. Travis also replaced my outside keypad with a used one he happened to have. Travis also walked me through showing me how to apply lubricant to the garage door hinges before he left. I am very satisfied with Precision and the service Travis provided.

- Georgette from Tarpon Springs

Percision Garage Doors is an exceptional company! Percision is the only garage door company I have ever worked with in the past 23 years, they have great service with exceptional technicians and staff. Recently, after 23 years we had to replace springs to our garage door . . . David, the technician was extremely professional and customer friendly!! I would highly recommend Percision to anyone looking for an exceptional and professional company to do work at a fair and reasonable cost!

- Craig Brethauer

The technician we had was excellent. Very satisfied with everything.

- George Brouder

existing customer

- Leo Kessel

I have used Precision Overhead Garage Door several times prior to this visit and have been enthusiastically pleased with the service and demeanor of the service personnel. This service call was no exception. Cameron was thorough in his efforts and gave me excellent advice in going forward. My door is working at the present time, and he presented options for me to consider, in the event the door anomaly occurs again. Many "Kudos" for your company and personnel!

- Sam Jaquinta

Your service representative did meet my expectations and was very courteous and professional. He was exceptionally helpful.

- James Ray

Great service. Excellent work.

- Isabella

yes very knowlegable service person

- Terry Messersmith

Called last Tuesday before the hurricane because the chain broke. I was given an appointment for Tuesday 10/15 12-4, received call to reschedule for the 17th. Chris was here today and fixed the problem. I have never had any issues with Precision when I call. Their technicians do a fantastic job, are knowledgeable. Kudos to your company for great customer service.

- Mirta Garcia