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Shane replaced the broken spring on my garage door today. He was extremely knowledgeable, prompt and very polite. The spring broke last night at 7:30 pm and Precision was able to schedule me between 12-2 today. Shane had the door fixed and operational in less than an hour! I have used Precision for the past 8 years and have always received great service. I will continue to be a loyal Precision customer!!!!

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Tim was EXCELLENT.

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I feel insanely ripped off! I was quoted $700 dollars to replace springs and bearings, and reprogramming. I was told that the springs were old and needed replacing. Being that it was a Saturday and I needed my garage door operational I moved forward with the work, even if it was overpriced. I had insulation in the garage door which literally weighed 20 lbs but the tech informed me that it would help to remove it. He then charged me an additional $189 dollars to remove it ( which probably took all of 5 minutes) and discounted my springs $189 so the cost stayed the same as quoted. Well..if he could’ve discounted my overcharged springs to begin with $189 I don’t see how removing a little insulation should cost me $189. Just feel overcharged from the start and definitely would never recommend Precision to anyone nor would I use them again. I was recommended Precision by our neighborhood Hoa Facebook page and will definitely be posting my experience there as well. Would suggest you get a quote from another company before continuing with service from Precision.

Thank you for taking the time to speak with me today regarding your feedback. We hope the resolution was satisfactory to you. If you have any further questions, please feel free to call us at (727) 524-0001.

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No invoice was attached to your email.

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Pleased with service provided.

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Very very nice and professional technicians. Have always used Precision and that’s why. Very good company!

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Your Technician, Chris (A)- Pinnegar was very professional, courteous and understanding of our problems. A great asset to your company!!!!

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CAME the same day called and fixed the problem all my questions were answered and the tech was fantastic

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I am very pleased with the promptness of service and attitude of the technician. My garage door was in poor shape but is now humming like a little bird. Thank you Precision Garage Door!

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Nora did wonderful job..I give him 10!!

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You came promptly and when promised, surveyed and rebuilt my garage door completely, and it now not only works but is quieter than it was when new. I am completely happyl

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Returning today to fix a problem. Door does not seat properly & you can see outside. Springs and rollers replaced yesterday.

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We recently moved to a new home and our garage doors worked but were very noisy. At our old address we used Precision to put in new quiet door openers and we loved them. The technician came the same day we called and put in new openers, changed out the springs, rollers, added keyless entry and programmed our cars. We are very pleased with the result and would highly recommend them!

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Jordan was great! He called ahead, was here when he said, explained the cost and was very efficient. We picked Precision because it was a Sunday and they were here within 2 hours of calling. I would definitely recommend.

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Had opener and springs replaced. Excellent job by Noah. HIghly recommend.

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Never a great time to have your car held hostage in garage ..... was able to call and get on schedule for next morning Matt worked on a different issue over summer and was the person that completed the repair today super nice professional guy very thorough explained options got repair done super satisfied with company Thank you !!

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Adam arrived on-time and immediately went to work removing the broken garage door and track, and preparing for our new door and opener. He worked efficiently and made sure the area for new track and opener was properly prepared before assembling our new door. The finished door and opener is so much better than the one he replaced. The action is quiet, speedy and smooth. And the price was not just a few dollars less than a quote from another provider, but substancially better. Thanks Adam and Precision Overhead Garage Door!

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Matt was competent and professional. Went about his business & did the job well.

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David did a wonderful job, was courteous, and answered my many questions. I really appreciate his honesty. Thank you!

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I first bought a new garage door opener from Precision. There were a couple of hick ups in getting it to close properly. Your company was fast on making sure we were satisfied, and the door worked as it was intended. A year or 2 later we needed to replace the door and all the hardware. So naturally we called Precision. Turned out that was a bad decision. Here is what happened. Your door tech told us he could not assist in opening the door to free our car, unless he replaced all the door parts. We told him we would purchase a new door right on the spot. Offered my credit card. Tech response was he still could not assist me. I would have to wait until the following week for the new door to be installed to free our car. My initial thought was this is not the same company that installed my garage door opener. I sent the tech packing without regret. Thought what a sham or racket this company had become. Called one of your competitors and they had no issue freeing our car. Also said they could install the door on Saturday if we agreed on the price. We thought great free the car and no need to use Precision ever again. We try to be fare and spend our hard earned dollars in our community. What happened next you just cannot make up. I received a call from Danielle who works for Precision, by this time we could have cared less about Precision the company. Danielle listened to me basically tell her to pound sand and she will be reading about this on the internet how her competitor took care of us because Precision refused. Without begging Danielle told me this is not how they operate and they provide 100% guaranteed satisfaction. I laughed and stated she may believe this, however the actions I witnessed did not add up to her statement. When I told her I offered to buy the door on the spot and the tech still refused to jailbreak our car. There was a pause then a sigh, I thought this might be the first time she heard this type of story. A customer willing to buy and the sales rep that could not find a way to assist. When I think of it today I still find it amazing. Danielle asked if she could at least have an opportunity to correct this and provide 100% satisfaction. Remember what I stated about spending our dollars. Hard earned dollars. Danielle was now trying to earn her pay. Normally I would have said no on this day I said to myself lets see what Precision is made of. Danielle then went into action, phone calls were made, expedited assistance to open the door, expedited installation of the new door. All your Techs except one have been Professional, courteous, and on time. The install team was great. The QC guy great, The second QC guy great and the last guy who install roller sleeves who was also the installer of the door was once again great. Knowing nothing is perfect, after the install I contacted Danielle 3-times. 1-motherboard failed. 2-key fobs failed. 3-noisy door opening and closing. Most folks would throw your company to the wolves for not being perfect. My wife and I, we will recommend Precision every time we can. Based on this alone 100% satisfaction guaranteed!! May all your staff have great holidays. Dino Martinez PS thank you Danielle:)

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Fantastic job by Precision! Within 2 hours of my call (not even an emergency), a tech was on scene and gave me an honest assessment of my garage door opener and offered a fair price to fix and replace it. We had the entire system up and running within an hour. I would highly recommend this company to anyone who needs quality work done at a fair price.

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Matthew Leto: Great Technician! Service was on-time/as scheduled. Good Surprise.......

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Brian was incredibly courteous and professional and provided timely urgent service for what wound up being a garage door opener replacement instead of a repair. His attention to all the garage door parts, not just the opener showed a total service commitment. He took extra time making sure we understood not only the new equipment but also routine maintenance.

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Great experience. I have used Precision in the past great services. I called to schedule an evaluation of the garage systems in a home newly purchased. The service team had a service tech in the area and was an to schedule me within the hour. Tech was knowledgeable. He did not market or pitch sales. He gave me an objective evaluation and recommendation. He was able to meet all of all needs in a timely manner and more so he was professional and friendly

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Matt was professional and a pleasure to work with.

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Senior Residential Technician Matt Leto came out to my residence to replace the keyless garage entry pad on a garage door that I had installed several years ago. Matt was excellent. He was professional, efficient, courteous, and was happy to answer all my questions. Additionally, as Matt went about his work, he pointed out a few things that I had been unaware of, and that are definitely good know as a homeowner.

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Workmanship was outstanding. I was very empress with the sales woman and the truck she uses to make the sale.

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Fast, friendly service. Kind of pricey though. I had to settle for a partial fix due to cost but my garage door is working great now and I am able to open it to get my care out to go to work tomorrow.

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MATT did a great job of Servicing and representing your organization

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Our garage door opener needed a minor adjustment. It was done quickly, perfectly, covered by warranty.