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I was shocked at the cost

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This Company and Employees are absolutely EXCELLENT!! They go beyond what I consider their required duties. My wife and I would recommend "Precision" for purchase, installation and / or repair of any garage service!!!

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5 stars. Technicians were prompt, efficient and well-spoken. Installed a new motor and belt, rail, torsion cable and electronics, repaired movable and other parts of the door as needed, and patiently answered all our questions. Provided three repair alternatives with varying warranties for our selection.

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Precision was quick to respond to my overhead door problem. They came out the same day and fixed the issue. It was under warranty so there was no charge.

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Josh was on time. He arrived with a smile and knew how to fix the problem.He lubricated the door without my even asking!! I've used Precision many times and never have been disappointed.THANKS

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New garage door and all new parts just installed, beautiful craftsmanship, quality, and equipment—it's miles above anything that has been installed in the past. We're looking forward to enjoying it for many years ahead.

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saw their name in local publications and a recommendation from a neighbor. very happy, the two men who installed the new door and opener were very professional and stayed late to finish that day. I've never had a garage door opener as quiet as the one I can't hear it in my house.

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We are very satisfied with the service again. Chris was great and very professional. We will always use Precision as we have for many years.

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showed up within 8 hours of initial contact. Worked fast and with knowledge. I will use Precision for all future repairs. They are as good or better than their TV ads!

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John T was just here and resolved my door problem.  It was a simple issue; to adjust the recently installed new springs that had settled.  Great Serviceman.  As simple as the service call was, it was still a pleasure to have him there to do the work. John would have my full confidence in any  job required.    Thank you. 

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Jim, Thank you for your follow-up email. You have a team for which you may be very proud. I spoke with Michele Ferris, explaining my issue, an unresponsive wall-mounted garage door controller. Michele said that she would have someone call me. In short order Chelsea called and set up a service request for today! Robert called me before the appointed time to confirm that he was on his way. Robert & Chad arrived as expected, diagnosed the problem and quickly resolved the issue. Every person I encountered today displayed professionalism and a great attitude. Company culture is reflective in the attitude of your employees. You and your team are doing a great job! Thank you, George Fitzgerald

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In today's world of business Precision did two things which impressed me very much. First and foremost they acknowledged my phone call requesting assistance -. On this email they provided me with a complete list of their mechanics and their photographs. Therefore, I could match the mechanic with the photo and being able to know it was a bonfire company employee. Second and very important was they call 30 minutes prior to arriving at our home and went immediately to work. They asked my problem, analyzed it and then repaired it. We have been with this company for years. I travel, I know that should my wife need assistance she will have no problems and will be secure when the repair arrives. The workmanship is professional, satisfactory and the service is priced correctly. I can only say thank you for a job well done.

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Tech called before he came and gave me a time. Friendly and courteous. He was knowledgeable and didn't try to oversell. This is the 2nd time I have used them.

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Jim, thank you and particularly MICHAEL Graves for replacing my garage door opener. It was about to drive me crazy. I really appreciate the professional and quick response by your company. You define CUSTOMER SERVICE. Thank you, Ray Jacobs

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Matt and his assistant were extremely friendly, professional, prompt. They completed the job perfectly and effeciently, and Matt explained everything and how to operate the new system thoroughly. One of the most pleasant experiences I've ever had with contract work. Absolute 5 star service!

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bryan was on time and on point and took care of our issue

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We wanted to give a 5 star rating to Precision Door Inspector/Technician Arnold Simpson on his evaluation and repair on May 30. A job well done!!

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Keith did a very nice job. he checked springs and made a decision to change springs to balance door. Keith called before coming over and was very friendly and professional. Thank you Keith and precision fo ryour good customer service.

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Rover arrived on expected time and when I described that the door would go up and down but would not stay down, he quickly identified the problem that the motor needed an adjustment to allow more “down” pressure. He made the adjustment and it quickly solved the problem. I appreciate the fast and and accurate repair. Thanks Precision

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Fast, thorough and very professional.

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The motor on the garage door broke, called Precision at noon on a Sunday. Very nice on the call, a technician arrived by 4:00PM and had a new garage door system installed and working by 5:30PM. Great service by Technician, Arnold Simpson. Reasonably priced. Definatively will call them again and highly recommend them to anyone! There are who they advertise themselves to be on TV. 5 Stars!!!! Sincerely, Ray Szelest

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We chose Precision due to their excellent reviews. They exceeded our expectations. Would definitely recommend!

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The technician was very polite and described how and what he need to do before he started the job. he was very time efficient. I am happy about how the company fixed everything.

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Recommendations from others, your previous customers.

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I have utilized Precision for years now. Company is top notch, honest, reliable, professional people. Chris my tech today diagnosed the problem and quickly gave me my options and explained everything he was doing. Great employee. Trust only Precision!

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Matt came to give the door and opener a tune up. It wasn't operating properly, such as slamming too hard when it closed, and not opening properly either. Having had Precision replace the springs about 2 years ago, I needed to get things working properly, so as not to damage any other components. Matt ran it a few times and adjusted the limits on the opener, adjusted the springs and lubed everything, while explaining the operations to me. Once he was finished with that, I asked him to show me what he had as a replacement for the rubber seal on the bottom panel. So Matt replaced that as well. Looks and runs great. Thanks Matt.

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Shane replaced the broken spring on my garage door today. He was extremely knowledgeable, prompt and very polite. The spring broke last night at 7:30 pm and Precision was able to schedule me between 12-2 today. Shane had the door fixed and operational in less than an hour! I have used Precision for the past 8 years and have always received great service. I will continue to be a loyal Precision customer!!!!

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Tim was EXCELLENT.

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I feel insanely ripped off! I was quoted $700 dollars to replace springs and bearings, and reprogramming. I was told that the springs were old and needed replacing. Being that it was a Saturday and I needed my garage door operational I moved forward with the work, even if it was overpriced. I had insulation in the garage door which literally weighed 20 lbs but the tech informed me that it would help to remove it. He then charged me an additional $189 dollars to remove it ( which probably took all of 5 minutes) and discounted my springs $189 so the cost stayed the same as quoted. Well..if he could’ve discounted my overcharged springs to begin with $189 I don’t see how removing a little insulation should cost me $189. Just feel overcharged from the start and definitely would never recommend Precision to anyone nor would I use them again. I was recommended Precision by our neighborhood Hoa Facebook page and will definitely be posting my experience there as well. Would suggest you get a quote from another company before continuing with service from Precision.

Thank you for taking the time to speak with me today regarding your feedback. We hope the resolution was satisfactory to you. If you have any further questions, please feel free to call us at (727) 524-0001.

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You came promptly and when promised, surveyed and rebuilt my garage door completely, and it now not only works but is quieter than it was when new. I am completely happyl