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We are very satisfied with the service again. Chris was great and very professional. We will always use Precision as we have for many years.

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showed up within 8 hours of initial contact. Worked fast and with knowledge. I will use Precision for all future repairs. They are as good or better than their TV ads!

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John T was just here and resolved my door problem.  It was a simple issue; to adjust the recently installed new springs that had settled.  Great Serviceman.  As simple as the service call was, it was still a pleasure to have him there to do the work. John would have my full confidence in any  job required.    Thank you. 

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Jim, Thank you for your follow-up email. You have a team for which you may be very proud. I spoke with Michele Ferris, explaining my issue, an unresponsive wall-mounted garage door controller. Michele said that she would have someone call me. In short order Chelsea called and set up a service request for today! Robert called me before the appointed time to confirm that he was on his way. Robert & Chad arrived as expected, diagnosed the problem and quickly resolved the issue. Every person I encountered today displayed professionalism and a great attitude. Company culture is reflective in the attitude of your employees. You and your team are doing a great job! Thank you, George Fitzgerald

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In today's world of business Precision did two things which impressed me very much. First and foremost they acknowledged my phone call requesting assistance -. On this email they provided me with a complete list of their mechanics and their photographs. Therefore, I could match the mechanic with the photo and being able to know it was a bonfire company employee. Second and very important was they call 30 minutes prior to arriving at our home and went immediately to work. They asked my problem, analyzed it and then repaired it. We have been with this company for years. I travel, I know that should my wife need assistance she will have no problems and will be secure when the repair arrives. The workmanship is professional, satisfactory and the service is priced correctly. I can only say thank you for a job well done.

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Tech called before he came and gave me a time. Friendly and courteous. He was knowledgeable and didn't try to oversell. This is the 2nd time I have used them.

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Jim, thank you and particularly MICHAEL Graves for replacing my garage door opener. It was about to drive me crazy. I really appreciate the professional and quick response by your company. You define CUSTOMER SERVICE. Thank you, Ray Jacobs

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Matt and his assistant were extremely friendly, professional, prompt. They completed the job perfectly and effeciently, and Matt explained everything and how to operate the new system thoroughly. One of the most pleasant experiences I've ever had with contract work. Absolute 5 star service!

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bryan was on time and on point and took care of our issue

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We wanted to give a 5 star rating to Precision Door Inspector/Technician Arnold Simpson on his evaluation and repair on May 30. A job well done!!

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Keith did a very nice job. he checked springs and made a decision to change springs to balance door. Keith called before coming over and was very friendly and professional. Thank you Keith and precision fo ryour good customer service.

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Rover arrived on expected time and when I described that the door would go up and down but would not stay down, he quickly identified the problem that the motor needed an adjustment to allow more “down” pressure. He made the adjustment and it quickly solved the problem. I appreciate the fast and and accurate repair. Thanks Precision

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Fast, thorough and very professional.

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The motor on the garage door broke, called Precision at noon on a Sunday. Very nice on the call, a technician arrived by 4:00PM and had a new garage door system installed and working by 5:30PM. Great service by Technician, Arnold Simpson. Reasonably priced. Definatively will call them again and highly recommend them to anyone! There are who they advertise themselves to be on TV. 5 Stars!!!! Sincerely, Ray Szelest

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We chose Precision due to their excellent reviews. They exceeded our expectations. Would definitely recommend!

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The technician was very polite and described how and what he need to do before he started the job. he was very time efficient. I am happy about how the company fixed everything.

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Recommendations from others, your previous customers.

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I have utilized Precision for years now. Company is top notch, honest, reliable, professional people. Chris my tech today diagnosed the problem and quickly gave me my options and explained everything he was doing. Great employee. Trust only Precision!

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Matt came to give the door and opener a tune up. It wasn't operating properly, such as slamming too hard when it closed, and not opening properly either. Having had Precision replace the springs about 2 years ago, I needed to get things working properly, so as not to damage any other components. Matt ran it a few times and adjusted the limits on the opener, adjusted the springs and lubed everything, while explaining the operations to me. Once he was finished with that, I asked him to show me what he had as a replacement for the rubber seal on the bottom panel. So Matt replaced that as well. Looks and runs great. Thanks Matt.

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Shane replaced the broken spring on my garage door today. He was extremely knowledgeable, prompt and very polite. The spring broke last night at 7:30 pm and Precision was able to schedule me between 12-2 today. Shane had the door fixed and operational in less than an hour! I have used Precision for the past 8 years and have always received great service. I will continue to be a loyal Precision customer!!!!

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Tim was EXCELLENT.

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I feel insanely ripped off! I was quoted $700 dollars to replace springs and bearings, and reprogramming. I was told that the springs were old and needed replacing. Being that it was a Saturday and I needed my garage door operational I moved forward with the work, even if it was overpriced. I had insulation in the garage door which literally weighed 20 lbs but the tech informed me that it would help to remove it. He then charged me an additional $189 dollars to remove it ( which probably took all of 5 minutes) and discounted my springs $189 so the cost stayed the same as quoted. Well..if he could’ve discounted my overcharged springs to begin with $189 I don’t see how removing a little insulation should cost me $189. Just feel overcharged from the start and definitely would never recommend Precision to anyone nor would I use them again. I was recommended Precision by our neighborhood Hoa Facebook page and will definitely be posting my experience there as well. Would suggest you get a quote from another company before continuing with service from Precision.

Thank you for taking the time to speak with me today regarding your feedback. We hope the resolution was satisfactory to you. If you have any further questions, please feel free to call us at (727) 524-0001.

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You came promptly and when promised, surveyed and rebuilt my garage door completely, and it now not only works but is quieter than it was when new. I am completely happyl

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Brian was incredibly courteous and professional and provided timely urgent service for what wound up being a garage door opener replacement instead of a repair. His attention to all the garage door parts, not just the opener showed a total service commitment. He took extra time making sure we understood not only the new equipment but also routine maintenance.

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Kudos to Precision and a big shout out to Andrew, my service technician! I called because I was concerned about a couple of items and my door was acting up. Come to find it was me; operator error. Andrew was patient, explained a couple of processes to me, and reassured me I can call any time. I had a major repair in June and the work done was excellent workmanship and professional. Thank you to all!!

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Precision is wonderful! I called at 8AM locked in my garage with a broken cable. By 9:30 my door was fixed and I was on my way. Wonderful service, knowledgeable technicians with a positive attitude. Thank you!

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Excellent service, on time, pleasant tech did work quickly and pointed out something that was starting to wear. There was no pressure to replace, but I did simply because I was not pressured.

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Great service and a very efficient and pleasant serviceman.

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Technician was on time, friendly and efficient. He explained what all could have caused the problem and what he did to alleviate it.

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I attempted to close my garage door last night and it kept re-opening when it got near the bottom. I checked to see if something was blocking the door and found nothing was. I pulled the emergency cord and let the door down manually. I was unable to get the door to operate and called to get the door fixed so I could make my appointment. Precision reacted within 30 minutes and found that an adjustment to the motor was the problem and Brian not only corrected the problem but inspected and lubricated the entire door hinges and rollers. Outstanding service covered by the warranty. Thanks Precision!????