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The spring on our garage door broke in half last night, rendering it useless. I made a call to the company from whom I purchased our doors, ultimately learning that our 4yr old door was out of warranty, by a year. I was to expect a call from the office in the morning as after-hours repairs would have been charged at 2.5time the normal rate and this was not a crisis. I called Precision Overhead Garage Door company, as well, and left a message.The Precision representative returned my call at 7:30AM. After she explained that no competitor could beat their price or level of customer service an appointment was made for today at noon. At the appointed time Josh & Seth arrived. They replaced the broken spring, then replaced the rollers & properly balanced the door. Other than the spring, the rest was a welcome surprise! They thoroughly tested the door's operation. It's now smooth & quiet. A couple years ago I had asked the installation company's technician if the door could be made to operate with less noise. He told me no! Without being asked Josh & Seth did just that in about 10 minutes! I'm happy to recommend Precision Overhead Door and, particularly Michele F., Josh & Seth to anyone. Thank YOU, Jim Rapp, for empowering your team members to do great work.

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Service performed by Justin Carrico, very satisfactory.

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Finally have a working garage door! I feel really confident in our decision to use Precision!

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Excellent service. Very professional.

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I would like to say: I’m not an Actor! ????Just a customer that needed a new Garage Door Opener. Adam was very professional, and advised me of a few things to look out for in the future. He moved around like a Cat for 2hrs. Thank you to all involved.????????

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Precision had previously installed new spring rollers for our garage door. Recently the door would drop a foot down upon opening. The technician came and let us know that the motor would need to be replaced soon. He was able to adjust the motor so that we did not have to buy one just yet. He was informative and courteous. We know that in a few months we will need a motor and we know where to go...Precision. Thank you.

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James and Luke did an excellent job of diagnosing the issue I was having with my garage door opener. They provided me with various options and performed the install quickly and efficiently. They made certain that I understood how all the components worked together.

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Service great. Professional serviceman. However, very pricey.

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New garage door installed by Rob & Sherman. Great job; Rob took time go over everything with me and I could not be more satisfied with his superior expertise and knowledge! Thanks guys!

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Excellent! The technician I knew exactly what the problem was and repaired it immediately. He also assured me that they would take any action necessary to ensure that I was satisfied.

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Precision replaced my parents garage and after seeing the amazing job they did, we knew who to call when ours broke recently. Wayne Madore the Precision technician arrived, early, gave us 3 different options for our garage and to our great astonishment completed all the work in a matter of hours. Mr.Madore was professional, fast and incredibly helpful. We were so thankful for the amazing job Mr.Madore did and we would recommend Precision to anyone and everyone.

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choose precision because you advertise on JoyFM

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professional, on time and feasible!

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I found out the torsion spring was broken at 10 am and Jordan was out by 4 pm (same day, on a saturday). He wore a mask and social distanced, which was great. He was up front with options, pricing and provided an honest recommendation. From a little research on the web, it appeared that they are a little on the high end for pricing, but they originally installed the garage door and I wanted to stay with the same outfit. The work took roughly 30 min and he provided some maintenance tips. I highly recommend.

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Extremely prompt service. Jessie was super nice, and professional. We are a very pleased customer.

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This is the third time Precision has been out to fix our door over a 7 year period of time. Each time the men have been polite and able to find the problems quickly and at reasonable prices. Craig solved our issues today quickly and we decided to fix everything needed for our 30 plus year old door. Great job Craig and thanks.

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Excellent job very please with the service that Precision does.

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I called Precision and was pleased to get an appointment within 24 hours that fit my busy schedule. When Brian arrived he quickly identified the problem caused by the door being recently painted. Brian was very personable and professional and gave me the details I need to contact the painters for repair. I will gladly call Precision in the future

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We got our new garage opener today. Adam was excellent! He answered all my questions and concerns. He was very knowledgeable, and he gave me different price options to meet my needs. He explained all the work he did and made sure I could use my new equipment.

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Outstanding service, quality, and professionalism. Bill came to the house, didi an inspection and showed me all of the areas preventing my door from functioning properly. His level of detail both before and after the repair in explaining what had been done was highly professional. I highly recommend Precision when you need your garage doors repaired or replaced.

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My exterior garage door opener stopped working. Garage access thru this door is important because this is a site we operate as an Air B&B. Service was prompt and a new opener was installed. Also, a misunderstanding was quickly corrected! Thank you:)

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Problem with my garage door not opening. The technician Zac was great! He was friendly, quickly determined the problem, and also inspected the entire system and provided options. He was then able to quickly repair the pulley and installed a new garage door opener. Great service experience.

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I called Precision Overhead Door this time because we had used them years ago for a problem with another door and they'd done a great job. This time the service was great. I was told what all my options were and the pricing for each, and even though I really wasn't able to afford to get the major repair that it needs done, the technician was totally professional and polite, and told me to give them a call if ever I changed my mind. I got a good service call for 49$ and some helpful hints as well.

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they show up now or close to that,instead of days later. they always do great work.

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I had a problem with my door on a holiday. I called to schedule an appointment and you were able to come on the same day. Fantastic! Your employee was pleasant, professional and informative.

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Jose was great, performed a complete inspection, identified the issue, and provided multiple options to correct. Quick, efficient, snd thoroughly performed the work needed.

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Excellent response to a garage door that experienced a bracket failure to stay attached to the door. Response to the site was less than 4 hours and with the replacement part readily available in the truck. Very personable and experienced technician executed a warranty repair within 1/2 hour.

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Your service man, Michael Christena did a fine, professional job. He finished the job quickly, was very personable and cleaned his work area afterward. I will be happy to recommend your company and repair services.

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Work done well and quickly. Door operating smoother and quieter than before.

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Austin showed up on time, was very professional and explained everything in detail. The work was done in a professional manner and very quickly. I would recommend Precision to everyone