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I contacted Precision Door Service to balance one of my garage doors. The technician who came out telephoned me prior to his arrival and provided me with an ETA. After his timely arrival, he inspected the door and recommedned I replace the tension spring which I knew was the original from 1992. He also suggested replacing the springs and bearings. He performed the work, inspected the door, and also inspected my double garage door and balanced it out. He then lubricated all the hinges and bearings. The doors now open and close very easily and the garage door opener sounds much quieter. Thank you for the suggestion and completing the work in a very professional manner.

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Garage door spring had broken. Josh came out within a few hours to repair. He was very personable and professional. I would use Precision Garage again.

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Austin was professional, courteous and knowledgeable. He was on time and completed the repair in about an hour. I have used Precision for all my garage door needs for 7 years and highly recommend the company and employees.

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The usual excellent service.I thought a spring had broken(heard a strange noise)but Jason T.came out and checked over the door and gave it a clean bill of health ! Now what was that noise ? I've always been satisfied with Precision. Barbara

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Excellent job, and on short notice, too! Really appreciated the fact that the job was quickly "fixable" and with the belt that I happened to have on hand. The lad you sent was friendly, and readily explained the situation and what needed to be done...very professional!

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5***** Precision was at my house within 2 hours of my service request. Jesse replaced my broken springs quickly and professionally. I highly recommend Precision. Their service tech's are knowledgeable, professional and courteous.

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Jason Daring was the tech today and did a great job. It was great to work with someone who did his job in such a timely and professional manner. Thanks again....

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I had used your company before and was very satisfied. Jason Daring repaired my garage door, as well as installed new inside and outside automatic door openers. He even set up the automatic opener from inside my car that I was not aware was there. I am very impressed with Jason's work ethic. He did an outstanding job, was very polite and took the time to explain all that he had done. I believe he went out of his way to make sure everything is working properly. I would recommend your company and definitely Jason to anyone who needs to have garage door work done.

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Good job.

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Both springs broke on our garage door on a Saturday. Precision came out at no charge and replaced both springs and gave us a complete service check on the door. The Precision technician was great. He was professional, knowledgeable, and friendly. It was a great experience. We’ve used Precision For years. I would highly recommend them.

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Precision did another great job!!! Jordan was great and very professional ! We will never use another garage door company as we have been using Precision for years and we recommend you to everyone! Thanks again for a job well done and very timely !!

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Jose Rosaria was great, informative, efficient, professional, and on time. Great guy! Thank you for a great job, well done!

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Great service showed up on time diagnosed problem quickly and the repair was done correctly with an explanation

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I am absolutely thrilled with your company. After several service calls to try and remedy an electrical problem, you guys determined today that you couldn't solve the problem. After my tech spoke with his general manager it was determined that you would refund all the money I've spent over the years related to electronics. To say the least, I was shocked. It is a pleasure to do business with such an honest and reputable company. I have referred you to others in the past and will certainly continue to do so in the future.

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Very helpful sales representative, we’ve ordered our door and look forward to the end results! Precision serviced our existing door and opener for many years. Always prompt and courteous, Carlos Morales provided excellent customer service.

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James did a great job, very efficient and professional. Gave me all of the options available in my circumstances. Provided me with good instruction for maintenance going forward.

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Came out on Christmas Eve. Great job! Would have jeopardized on Christmas Day events. Spring broke. Replaced and improved everything.

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Great job by Isak. Very professional and helpful.

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They were very curious and professional. They helped us reprogram our cars.

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Excellent service to include sales personnel and technicians. My initial set of doors arrived damaged so they had to be reordered, thank you for the discount on my bill for having to wait..... the doors are worth it.

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Great overall experience with Precision Overhead door today. John and Keng showed up exactly when they said they would. I had been given a quote for a broken spring from their home office earlier in the day. John and Keng diagnosed the problem, fixed it quickly and my bill was almost exactly what I had been quoted earlier. Very professional job, professional employees and a professional company.

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The spring on our garage door broke this morning at 8 AM. By noon, Precision was at our house and fixed the door. Our technician was prompt, courteous, and efficient. Who could ask for more?

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Several experiences with Precision over a number of years have all been excellent. Technicians are first rate--prompt, courteous, capable, neat and efficient.

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Thank you so much for your quick response to our garage door issue. We were stuck and could not get to church because the doors would not open. Moreover, I have an older Genie "Excellerator" opener and the parts were not available. The technician suggested a "work-around" and repaired the doors in less than an hour. Thank you Precision Door.

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Doors spring (16 years old) had broken and door not able to be opened. (too heavy) Precision tech John Tsangarinos and helper Jesse analysed all my problems and gave me two separate quotes to repair the door. One with a one year warranty and one with a five year warranty. I had just spent over $1,200 two years ago with another company, with now warranty, and door had crashed again. I asked for the 5 year warranty fix. Precision team installed the best springs, new rollers and bears, plus they beefed up the LiftMaster attachment to the door, where cracks were showing up in the door. I was very happy with the friendly service and the door is now running smoothly.

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Do not use Precision. They do not provide a written estimate, but write down the parts you need (springs, rollers, ball bearings, etc) and verbally tell you the cost of each. You have to add the total up in your head. And they do not mention the hidden charges: 7% shop supplies (in the case, $66.50) and the Fleet Transportation charge ($20). Rip-off artists.

Thank you for taking the time to speak to me today regarding your experience. We hope the resolution was satisfactory to you. If you have any further questions or concerns, please feel free to contact me.

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problem with noisey garage door -Jimmy evaluate problem -broken spring -replaced -inspected rest of door and door opener unit -explained everything to me- professioal-knowledgeable-courteous- great guy -

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Kevin, our Precision Garage Door tech, was prompt, courteous and efficient. That has always been our experience in the 10 years that we have been customers. We could not be more pleased and highly recommend Precision Garage Door.

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Jose Rosario and his partner were prompt, polite, knowledgable and did a great job Thank you to them

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Recommendations from friends had me calling Precision and I have to say they have excellent customer service -from the first phone call, follow up and call from Jason to advise when he was arriving. I have to say Jason was polite,explained all that was required to fix the problem and advising us to check everything he did. Well done Jason -your customer service was second to none!! Great job????