Read what people are saying
about Precision Overhead Garage Door
Precision Overhead Garage Door of Clearwater, FLhas received 51 reviews, averaging 3.01 Stars:
Clearwater, FL
Oldsmar, FL
$1325. was a sticker shock for (one) Genie garage door opener including tracking and installation. In hindsight I regret that I didn’t shop to compare. Other than the price, the service was great, and the technician was courteous and professional.
- Sandra Pugliese
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)
This is an update to my original review on August 2. To my surprise, I received a call from a Customer Service Manager, Alex, at Precision Doors. She kindly listened to my pricing issue and agreed that it was a communication break between what was discussed at the time of installation. Alex assured me that Precision Doors prides their company on quality products, workmanship, and fair pricing. She went on to say that customer satisfaction is very important to them, and she offered to amend the original invoice to accommodate the issue I had with pricing. I’ve never before had a company reach out to me to offer a compromise and a genuine concern of maintaining old fashion customer service. Thank you Precision Door and Alex for your fairness, quality product and service. I am a Happy Customer with 5 ?? ????????
Product:
Palm Harbor, FL
Technician was awesome! Prices WAY too high. $860 for two springs and two bearings, 30 minutes labor.
- Sean Littlejohn
Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make this right. Please do not hesitate to contact me for any other concerns you may have :)
Tarpon Springs, FL
The technician was very kind courteous efficient. However the price was way way way too high for the service that was done. Very disappointed in the amount of the service.
- Viola Kalouris
Thank you for taking the time to speak with me today and giving us the opportunity to make this right. If there's anything else you need, please do not hesitate to contact us.
Safety Harbor, FL
Expensive. Service was fine, but Home Depot/Lowe's offer a comparable 3/4 HP, belt motor -- installed -- for $500. Came out for a tune-up. Wasn't planning to buy a new motor ($860, including $60 extra for the outside keypad) so I didn't shop around. Wish I had.
- Sean Mccabe
Product:
Palm Harbor, FL
Very pleasant experience but some sticker shock!
- Linda Tenney
Oldsmar, FL
Could not program my car to the Car 2 U app.
- Maria Barker
Clearwater, FL
No lighbulb included in my with my new motor.
- Caitlin Gonzalez
Oldsmar, FL
Had to custom order my part.
- Robin Hans
Clearwater, FL
Great service but the technician could not provide a light bulb for my new motor.
- Judy Day
Dunedin, FL
They were not able to provide a light bulb with my new motor
- Shawna Reynolds
Oldsmar, FL
Getting a door installed, and I was unaware we needed a permit
- Tria Mello
Belleair, FL
Great job, but did not have the part we needed.
- John Kuemmel
Clearwater Beach, FL
My technician was late.
- Andrea Williams
Clearwater, FL
Great technican, but he arrived a little late.
- Pat Jacobs
Safety Harbor, FL
Technician could not program car 2 u.
- Diana Lopez
Palm Harbor, FL
I was unaware that I needed a permit for my door
- Dani Lane
Safety Harbor, FL
Loved the service just wished my part didn't have to be special ordered.
- Dennis Bekham
Dunedin, FL
Had to have my door installed next day, not same day.
- Sue Baralt
Indian Rocks Beach, FL
My door needed a little Adjustment.
- Natasha Gordon
Largo, FL
Bob was great, just would have liked him to not be 8 minutes late
- Anne Rolstead
Palm Harbor, FL
Precision came out and did an awesome job, would have liked my door installed same day.
- Phil and Pam
Tarpon Springs, FL
Not able to get there on time, but when they did arrive they were excellent.
- Rita Porzio
Dunedin, FL
My technician was excellent, but couldn't program my car 2 u
- John Nordbeck
Dunedin, FL
Would have liked them to be here right on time. They were a few minutes late, otherwise fantastic company
- Adam Sheaffer
Palm Harbor, FL
I really wanted my door installed the same day, but awesome customer service.
- Janice Aena
Safety Harbor, FL
Getting my car 2 u programmed was not an option.
- Ed Edmonton
Clearwater Beach, FL
Great service, but a little late.
- Jim Helm
Oldsmar, FL
Loved the service, wish that I didnt need to order my part.
- Daniel Tully
Belleair, FL
I was unable to have my door installed the dame day.
- Gordon Neil
The technician who came to repair our garage door was very professional and knowledgeable. He would definitely get a 5-star rating, however I can't say as much for the customer service team. We made an appointment for a service call between 10-2. We got a message early in the morning that a tech was available right away if we could see him earlier than the scheduled time. My husband called back a few minutes later and spoke to a rep (who sounded half-asleep) and told her we could do the earlier appointment. She said he would be here within the half hour. An hour later, nobody had come. I called the office and got someone who told me my husband's return call had never been logged. She apologized and said she would get the tech out ASAP and that he was only 10 minutes away. An hour later, my husband called back because nobody had come yet. Eventually he arrived and proceeded to do a great job. However, the ladies who are handling the calls left a lot to be desired.
- Roy Williams