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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Clearwater, FL
has received 51 reviews, averaging 3.01 Stars:
1 2 3 4 5
Review:

The technician who came to repair our garage door was very professional and knowledgeable. He would definitely get a 5-star rating, however I can't say as much for the customer service team. We made an appointment for a service call between 10-2. We got a message early in the morning that a tech was available right away if we could see him earlier than the scheduled time. My husband called back a few minutes later and spoke to a rep (who sounded half-asleep) and told her we could do the earlier appointment. She said he would be here within the half hour. An hour later, nobody had come. I called the office and got someone who told me my husband's return call had never been logged. She apologized and said she would get the tech out ASAP and that he was only 10 minutes away. An hour later, my husband called back because nobody had come yet. Eventually he arrived and proceeded to do a great job. However, the ladies who are handling the calls left a lot to be desired.

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Adam Miechle Service Provided:
Garage Door Repair

Repair Technicians: Adam Miechle
Review:

$1325. was a sticker shock for (one) Genie garage door opener including tracking and installation. In hindsight I regret that I didn’t shop to compare. Other than the price, the service was great, and the technician was courteous and professional.

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make things right. If you have any questions or concerns in the future feel free to reach out to me directly :)

Comment from: Sandra Pugliese

This is an update to my original review on August 2. To my surprise, I received a call from a Customer Service Manager, Alex, at Precision Doors. She kindly listened to my pricing issue and agreed that it was a communication break between what was discussed at the time of installation. Alex assured me that Precision Doors prides their company on quality products, workmanship, and fair pricing. She went on to say that customer satisfaction is very important to them, and she offered to amend the original invoice to accommodate the issue I had with pricing. I’ve never before had a company reach out to me to offer a compromise and a genuine concern of maintaining old fashion customer service. Thank you Precision Door and Alex for your fairness, quality product and service. I am a Happy Customer with 5 ?? ????????

Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

Technician was awesome! Prices WAY too high. $860 for two springs and two bearings, 30 minutes labor.

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today regarding your experience. We are thankful you gave us the opportunity to make this right. Please do not hesitate to contact me for any other concerns you may have :)

Chris Johnson Service Provided:
Garage Door Repair

Product:
Springs

Repair Technicians: Chris Johnson
Review:

The technician was very kind courteous efficient. However the price was way way way too high for the service that was done. Very disappointed in the amount of the service.

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today and giving us the opportunity to make this right. If there's anything else you need, please do not hesitate to contact us.

Arnold Simpson Service Provided:
Garage Door Repair

Repair Technicians: Arnold Simpson
Review:

Expensive. Service was fine, but Home Depot/Lowe's offer a comparable 3/4 HP, belt motor -- installed -- for $500. Came out for a tune-up. Wasn't planning to buy a new motor ($860, including $60 extra for the outside keypad) so I didn't shop around. Wish I had.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

Very pleasant experience but some sticker shock!

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Service Provided:
Garage Door Repair

Review:

Could not program my car to the Car 2 U app.

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Service Provided:
Garage Door Repair

Review:

No lighbulb included in my with my new motor.

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Service Provided:
Garage Door Repair

Review:

Had to custom order my part.

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Service Provided:
Garage Door Repair

Review:

Great service but the technician could not provide a light bulb for my new motor.

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Service Provided:
Garage Door Repair

Review:

They were not able to provide a light bulb with my new motor

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Service Provided:
Garage Door Repair

Review:

Getting a door installed, and I was unaware we needed a permit

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Service Provided:
Garage Door Repair

Review:

Great job, but did not have the part we needed.

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James Mantsch Service Provided:
Garage Door Repair

Repair Technicians: James Mantsch
Review:

My technician was late.

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Service Provided:
Garage Door Repair

Review:

Great technican, but he arrived a little late.

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Craig Earle Service Provided:
Garage Door Repair

Repair Technicians: Craig Earle
Review:

Technician could not program car 2 u.

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Service Provided:
Garage Door Repair

Review:

I was unaware that I needed a permit for my door

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Service Provided:
Garage Door Repair

Review:

Loved the service just wished my part didn't have to be special ordered.

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Service Provided:
Garage Door Repair

Review:

Had to have my door installed next day, not same day.

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Service Provided:
Garage Door Repair

Review:

My door needed a little Adjustment.

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Service Provided:
Garage Door Repair

Review:

Bob was great, just would have liked him to not be 8 minutes late

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Robert Blanchette Service Provided:
Garage Door Repair

Repair Technicians: Robert Blanchette
Review:

Precision came out and did an awesome job, would have liked my door installed same day.

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Service Provided:
Garage Door Repair

Review:

Not able to get there on time, but when they did arrive they were excellent.

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Service Provided:
Garage Door Repair

Review:

My technician was excellent, but couldn't program my car 2 u

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James Mantsch Service Provided:
Garage Door Repair

Repair Technicians: James Mantsch
Review:

Would have liked them to be here right on time. They were a few minutes late, otherwise fantastic company

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Service Provided:
Garage Door Repair

Review:

I really wanted my door installed the same day, but awesome customer service.

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Service Provided:
Garage Door Repair

Review:

Getting my car 2 u programmed was not an option.

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Service Provided:
Garage Door Repair

Review:

Great service, but a little late.

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Service Provided:
Garage Door Repair

Review:

Loved the service, wish that I didnt need to order my part.

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Service Provided:
Garage Door Repair

Review:

I was unable to have my door installed the dame day.

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Service Provided:
Garage Door Repair

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Reliable Doors Clearwater, LLC BBB accredited business profile BBB RATING: A+
My Safe FL Home
International Door Association
Genie Gold Dealer
LiftMaster
License
Amarr
Haas
Military Discounts
Educator Discounts
First Responder Discounts
EPA Lead Safe
Clearwater Area

(727) 219-9730

(727) 219-9730
Palm Harbor Area

(727) 202-2066

(727) 202-2066
Largo Area

(727) 362-6283

(727) 362-6283
Safety Harbor Area

(727) 219-9730

(727) 219-9730
Tarpon Springs Area

(727) 202-2066

(727) 202-2066
Dunedin Area

(727) 219-9730

(727) 219-9730
Precision Overhead Garage Door
Office: (727) 942-3240
1825 S Pinellas Ave
Ste 104

Tarpon Springs, FL 34689

License

License #
CRC-1329612