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Jordan Tompkins
Tech ID#: 80
Reviews: 24
Average: 4.38 stars

Jordan Tompkins

Repair Technicians
Jordan Tompkins has received 24 reviews, averaging:
1 2 3 4 5

Jordan Tompkins's Bio:

? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Another great experience with Precision. Fast, courteous, professional, neat and clean, and all at a fair price. What more can we ask for? We have used Precision for two homes for repairs and for replacement. Every time we have needed them, same great service! I can't speak highly enough about this company. This time the technician was Jordan Tompkins. He has a great attitude, explained what was needed and why and completed the job professionally and right the first time. Much appreciated Jordan!
Tom Mclaughlin
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Installer was friendly, knowledgeable and did a great job
Rob Parise
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found out the torsion spring was broken at 10 am and Jordan was out by 4 pm (same day, on a saturday). He wore a mask and social distanced, which was great. He was up front with options, pricing and provided an honest recommendation. From a little research on the web, it appeared that they are a little on the high end for pricing, but they originally installed the garage door and I wanted to stay with the same outfit. The work took roughly 30 min and he provided some maintenance tips. I highly recommend.
Mike Young
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My garage door was broken and I called precision. In less than an hour my bill was $930. And my door fixed. Maybe $75 was parts. I was told he would be here for at least 2 hours. He wasn’t. I was overcharged for a basic repair. He even said he had to work hard to fix it. Always get a few bids. I didn’t. This bid was written by hand on blank paper. ???????? Also no invoice or receipt after?
Mike in Tarpon
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Fantastic service....highly recommend them!
Stephen Campbell
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good fast service
Mike Rink
Service Provided:
Garage Door Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Responsive, quick and fixed the problem. What more can you need.
Jens Cavallius
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These people will try to sell you something you don’t need, which is a pretty crooked thing to do especially during this pandemic. Technician did not fix my garage door opener which was “knocked out” by lightning. Tried to sell me a new one when all he really had to do, I finally found out, was reset the one I have by unplugging it and then plugging it back in, which I did. Voila! It now works fine! Stay away!
Annette Urbanik
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did another great job!!! Jordan was great and very professional ! We will never use another garage door company as we have been using Precision for years and we recommend you to everyone! Thanks again for a job well done and very timely !!
Ralph Barwick
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My sister met Jordan for an appointment at my home to fix a garage door that was having issues. It needed a new door opener since the one I had was from 1994. I was on the phone with her as Jordan explained the problem, what he recommended for installation and the total cost. His explanations were clear and understandable and having installed one recently in another home right on the money. Jordan was efficient and friendly and went the extra mile to satisfy the customer. I hope if I need more assistance with my garage that they will send Jordan. This is the third time I have used Precision Door and have been happy each time with the service.
Penny Erickson
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We saw your trucks around and they looked clean and professional. We had used another company several years ago and were not satisfied with their workmanship nor they way they interacted. We knew we had a big problem this time around and wanted a professional company to work with us. Very responsive and we are 5 star pleased.
Jerry Rosser
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service tech (Jordan) was great! Professional, courteous, and on time. Provided a good education on the operation of garage doors and gave me 2 reasonable options for repairs. Definitely would recommend.
Todd Jones
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Same day service. Service rep. Did a fantastic job, knowledgeable and courteous. Very satisfied.
J R Dubler
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jordan Thompkins adjusted spring in garage door because the door was falling when left in the up position while disconnected. Jordan was knowledgeable, professional and courteous. He corrected the problem quickly! We have used Precision overhead garage service for years and they continue to be the best professional and reliable overhead garage service in our experience. The O’Connell family
The O’Connell Family
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m not sure I need it new springs It was working fine All I needed to do electrical wiring It was loose Your technician recommended And I said fine I got charged $440 I checked every where usually people charge around $200 Very disappointed And it was more smooth before I really like to get adjustments I wrote check for $440
Carolyn Thomas
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional, fast and efficient service. The technician (Jordan) was courteous, professional and got the work done quickly.
Cathy Oliver
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt service Immediately identified problem and repair completed in 15 minutes
Lee Matson
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is my first experience with your company, and I called because your sticker was on my garage door. From the young man on the phone ( Brady) to the service tech (Jordan), I encountered pleasant, experienced people with customer service in mind. I gladly give you a 5 rating, can’t think of a thing you could have done better! Thank you.
Marianne Mills
Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

There are few things that upset one's day than to have a multi-hundred pound door opener spring break just when you need the door to open! One call to Precision and the lady gladly set me up with a late day appointment for after I returned home. Jordan, technician, is top shelf! Personable, professional and very knowledgeable. After explaining what needed to be done and fully explaining the prices, he gave me 3 choices removing any undue sales pressure. Once I agreed, he got to it and was done in what seemed like less than a half hour. What a relief! Thank-you Precision.
Andy Milot
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jordan was great! He called ahead, was here when he said, explained the cost and was very efficient. We picked Precision because it was a Sunday and they were here within 2 hours of calling. I would definitely recommend.
Denis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jordan Tompkins was very professional. He detected the problem immediately and explained the work to be done to repair my door. I watched as he worked. End result I have a smooth, silent running door. I may be an old broad but am very alert. Jordan treated me with respect. Thanks Jordon, you are an asset to Precision. Respectfully submitted.
Joyce Davenport
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jordan was very informative, skilled in service and personable. We are very happy with the service Precision provided and would recommend to our family and friends.
Bryan Griffith
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician was right on time and my new door was ready a couple of hours later. I thought a complete installation would take longer. The door is the quietest I've ever not heard. I chose Precision because I've used them in the past They're reliable and clean up any mess. I highly recommend this company.
Catherine Galloway
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service guy was fast, polite, and professional. Pricing was absurd, ~$100 worth of parts from any retail store and about an hour of labor to change a spring and they billed me $900. If we werent in a rush, we would have gone with another vendor. It costs $850 for a new door installed with parts, why does replacing a few parts cost the same? I left them a message on this and no response.
Lisa Tran
A Response from: Jim Rapp

Thank you for taking the time to speak with us today regarding your concerns. We hope that the resolution we discussed is satisfactory to you. If there is anything else we can do for you, please do not hesitate to contact us.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs