Technician did a great job. Accurate diagnosis, accurate estimate of time to complete, very knowledgeable. Good experience. Will use as required in future.

- Conrad Nowak

I was shocked at the cost

- Robert Oullette

5 stars. Technicians were prompt, efficient and well-spoken. Installed a new motor and belt, rail, torsion cable and electronics, repaired movable and other parts of the door as needed, and patiently answered all our questions. Provided three repair alternatives with varying warranties for our selection.

- Phil Freeman

the company sent out a tech within hours of my call. Bob arrived and was very courteous and professional. he showed and explained to me what the issue was. He had all the necessary parts to do the job on his truck and although it was getting late he assured me he could complete the job, which he did. It took him about 2 1/2 hours and the job was complete, cleaned up and I was completely satisfied. Bob is an asset to your company.

- Carl Cappello

They arrived promptly when they said they would. They explained everything that needed to be done, the choices that needed to be made and what the costs would be. Throughout the whole time they were friendly, considerate and professional, and did a great job. Would definitely recommend.

- Ken Lang

Jim, Thank you for your follow-up email. You have a team for which you may be very proud. I spoke with Michele Ferris, explaining my issue, an unresponsive wall-mounted garage door controller. Michele said that she would have someone call me. In short order Chelsea called and set up a service request for today! Robert called me before the appointed time to confirm that he was on his way. Robert & Chad arrived as expected, diagnosed the problem and quickly resolved the issue. Every person I encountered today displayed professionalism and a great attitude. Company culture is reflective in the attitude of your employees. You and your team are doing a great job! Thank you, George Fitzgerald

- George Fitzgerald

arrived on time, very professional. looked to save us money with a discount.

- Janet Meley

Excellent service, the Techs were very friendly and Knowledgeable. Would recommend this company any time for any Garage service or installation.

- Carrie Clark

Well done repair work. Very progessional

- Paula Furlong

I called Precision to come out to inspect my garage door. It would open fine, but it would periodically stick coming down. It started to happen more frequently. Robert and Alejandro came out for the inspection. They recommended new rollers, bearings, and springs plus a capacitor for the opener itself. The garage door is newer and is a VERY heavy secure door and the rest of the hardware is old so I expected that analysis. I decided to repair everything but the capacitor, which they ended up throwing in anyway for free. Nice!! Door was working just fine when they left. Next day, I came home in the evening and damn, same thing; door sticking on the way down. To say I was annoyed would be putting it mildly. I called the after hours service and explained my frustration fairly strongly. MUCH to their credit, both Robert and Alejandro came out first thing the next morning and apologized and they told me they were approved to install an entire new garage door opener at no cost for the inconvenience. VERY nice!! I honestly wasn’t expecting that BUT by this show of exceptional customer service, they turned a negative experience into a very positive one and I will be recommending Precision to others if asked and you’ll be getting my business, when needed, in the future. Thanks again for your professionalism!!

- Dave Kingma

Decided to call Precision because I’d seen their trucks all over town and in my neighborhood. They were extremely responsive, thorough and professional. Repaired a broken spring and helped me replace a 34 year old opener!

- John Bennardo

Very professional service Bob and Joe were friendly and took the time to give me instructions on how to use my new equipment. Was surprised at how much it cost,but everyting works. Thank you will recommend you to friends.

- Cindy Walzak

We'll use you again and will let others know about you! Thanks!

- Jill Colen

Bob is a great guy. We are very pleased with his work.

- Jerry Rogan

Great technician!

- Jim Tacket

Bob was great, just would have liked him to not be 8 minutes late

- Anne Rolstead

I needed a light bulb for my new motor.

- Barbara

You better keep this guy. Great customer service skills.

- William S

Bod is a great asset to the company. People like Bob cant help but grow even more.

- James

Bob is very professional and nice. Hes a true asset to your company.

- Sherri Stinson

Exremely helpful and courteous. Would definitely want him back if future repairs are needed.

- Douglas Crowe

Great job! Thaks!

- Gail Deria

Called to verify arrival, made assessment of repairs needed. Was in and done in approx. one hour and fifteen mins. Very pleased, Thanks.

- John Picot

Good Job! Thanks!

- Mike Larsen

Wonderful young man!

- Herman Koppler

Great job! Discovered items needing repair that I had missed. Took care of everything, cleaned up and left.

- Bill Beardsley

Bob did a tremendous job, we are very happy with our purchase.

- James Alexander

Bob did a great job! I very much appreciated the honesty and unbiased opinions, he deserves a pay raise! Thanks!

- James Broerman

Bob did a great job, thank you!

- Eleanor Ferguson

Very helpful & courteous!

- Jenny Fragale