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They arrived promptly when they said they would. They explained everything that needed to be done, the choices that needed to be made and what the costs would be. Throughout the whole time they were friendly, considerate and professional, and did a great job. Would definitely recommend.

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Jim, Thank you for your follow-up email. You have a team for which you may be very proud. I spoke with Michele Ferris, explaining my issue, an unresponsive wall-mounted garage door controller. Michele said that she would have someone call me. In short order Chelsea called and set up a service request for today! Robert called me before the appointed time to confirm that he was on his way. Robert & Chad arrived as expected, diagnosed the problem and quickly resolved the issue. Every person I encountered today displayed professionalism and a great attitude. Company culture is reflective in the attitude of your employees. You and your team are doing a great job! Thank you, George Fitzgerald

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arrived on time, very professional. looked to save us money with a discount.

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Excellent service, the Techs were very friendly and Knowledgeable. Would recommend this company any time for any Garage service or installation.

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Well done repair work. Very progessional

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I called Precision to come out to inspect my garage door. It would open fine, but it would periodically stick coming down. It started to happen more frequently. Robert and Alejandro came out for the inspection. They recommended new rollers, bearings, and springs plus a capacitor for the opener itself. The garage door is newer and is a VERY heavy secure door and the rest of the hardware is old so I expected that analysis. I decided to repair everything but the capacitor, which they ended up throwing in anyway for free. Nice!! Door was working just fine when they left. Next day, I came home in the evening and damn, same thing; door sticking on the way down. To say I was annoyed would be putting it mildly. I called the after hours service and explained my frustration fairly strongly. MUCH to their credit, both Robert and Alejandro came out first thing the next morning and apologized and they told me they were approved to install an entire new garage door opener at no cost for the inconvenience. VERY nice!! I honestly wasn’t expecting that BUT by this show of exceptional customer service, they turned a negative experience into a very positive one and I will be recommending Precision to others if asked and you’ll be getting my business, when needed, in the future. Thanks again for your professionalism!!

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Decided to call Precision because I’d seen their trucks all over town and in my neighborhood. They were extremely responsive, thorough and professional. Repaired a broken spring and helped me replace a 34 year old opener!

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Very professional service Bob and Joe were friendly and took the time to give me instructions on how to use my new equipment. Was surprised at how much it cost,but everyting works. Thank you will recommend you to friends.

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We'll use you again and will let others know about you! Thanks!

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Bob is a great guy. We are very pleased with his work.

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Great technician!

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Bob was great, just would have liked him to not be 8 minutes late

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I needed a light bulb for my new motor.

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You better keep this guy. Great customer service skills.

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Bod is a great asset to the company. People like Bob cant help but grow even more.

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Bob is very professional and nice. Hes a true asset to your company.

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Exremely helpful and courteous. Would definitely want him back if future repairs are needed.

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Great job! Thaks!

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Called to verify arrival, made assessment of repairs needed. Was in and done in approx. one hour and fifteen mins. Very pleased, Thanks.

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Good Job! Thanks!

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Wonderful young man!

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Great job! Discovered items needing repair that I had missed. Took care of everything, cleaned up and left.

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Bob did a tremendous job, we are very happy with our purchase.

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Bob did a great job! I very much appreciated the honesty and unbiased opinions, he deserves a pay raise! Thanks!

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Bob did a great job, thank you!

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Very helpful & courteous!

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Technician was a pleasure to work with and very informative!

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Good job!

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Bob & Keith were great & explained repairs needed in addition to opener

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Very good work very fast service