In today's world of business Precision did two things which impressed me very much. First and foremost they acknowledged my phone call requesting assistance -. On this email they provided me with a complete list of their mechanics and their photographs. Therefore, I could match the mechanic with the photo and being able to know it was a bonfire company employee. Second and very important was they call 30 minutes prior to arriving at our home and went immediately to work. They asked my problem, analyzed it and then repaired it. We have been with this company for years. I travel, I know that should my wife need assistance she will have no problems and will be secure when the repair arrives. The workmanship is professional, satisfactory and the service is priced correctly. I can only say thank you for a job well done.

- Patrick Wheeler

Tech called before he came and gave me a time. Friendly and courteous. He was knowledgeable and didn't try to oversell. This is the 2nd time I have used them.

- Gloria Freeman

Jim, thank you and particularly MICHAEL Graves for replacing my garage door opener. It was about to drive me crazy. I really appreciate the professional and quick response by your company. You define CUSTOMER SERVICE. Thank you, Ray Jacobs

- Ray Jacobs

Matt and his assistant were extremely friendly, professional, prompt. They completed the job perfectly and effeciently, and Matt explained everything and how to operate the new system thoroughly. One of the most pleasant experiences I've ever had with contract work. Absolute 5 star service!

- David Meyer

bryan was on time and on point and took care of our issue

- Don Shure

We wanted to give a 5 star rating to Precision Door Inspector/Technician Arnold Simpson on his evaluation and repair on May 30. A job well done!!

- John Johnston

Keith did a very nice job. he checked springs and made a decision to change springs to balance door. Keith called before coming over and was very friendly and professional. Thank you Keith and precision fo ryour good customer service.

- Thomas Talone

Rover arrived on expected time and when I described that the door would go up and down but would not stay down, he quickly identified the problem that the motor needed an adjustment to allow more “down” pressure. He made the adjustment and it quickly solved the problem. I appreciate the fast and and accurate repair. Thanks Precision

- Ray Jacobs

Fast, thorough and very professional.

- Tom Huners

The motor on the garage door broke, called Precision at noon on a Sunday. Very nice on the call, a technician arrived by 4:00PM and had a new garage door system installed and working by 5:30PM. Great service by Technician, Arnold Simpson. Reasonably priced. Definatively will call them again and highly recommend them to anyone! There are who they advertise themselves to be on TV. 5 Stars!!!! Sincerely, Ray Szelest

- Ray Szelest

We chose Precision due to their excellent reviews. They exceeded our expectations. Would definitely recommend!

- Robert Mcconnell

The technician was very polite and described how and what he need to do before he started the job. he was very time efficient. I am happy about how the company fixed everything.

- Sigifredo Restrepo

Recommendations from others, your previous customers.

- Linda Cantu

I have utilized Precision for years now. Company is top notch, honest, reliable, professional people. Chris my tech today diagnosed the problem and quickly gave me my options and explained everything he was doing. Great employee. Trust only Precision!

- Danny Chavez

Matt came to give the door and opener a tune up. It wasn't operating properly, such as slamming too hard when it closed, and not opening properly either. Having had Precision replace the springs about 2 years ago, I needed to get things working properly, so as not to damage any other components. Matt ran it a few times and adjusted the limits on the opener, adjusted the springs and lubed everything, while explaining the operations to me. Once he was finished with that, I asked him to show me what he had as a replacement for the rubber seal on the bottom panel. So Matt replaced that as well. Looks and runs great. Thanks Matt.

- Robert Rager

Shane replaced the broken spring on my garage door today. He was extremely knowledgeable, prompt and very polite. The spring broke last night at 7:30 pm and Precision was able to schedule me between 12-2 today. Shane had the door fixed and operational in less than an hour! I have used Precision for the past 8 years and have always received great service. I will continue to be a loyal Precision customer!!!!

- Diane

Tim was EXCELLENT.

- Richard Thomas

I feel insanely ripped off! I was quoted $700 dollars to replace springs and bearings, and reprogramming. I was told that the springs were old and needed replacing. Being that it was a Saturday and I needed my garage door operational I moved forward with the work, even if it was overpriced. I had insulation in the garage door which literally weighed 20 lbs but the tech informed me that it would help to remove it. He then charged me an additional $189 dollars to remove it ( which probably took all of 5 minutes) and discounted my springs $189 so the cost stayed the same as quoted. Well..if he could’ve discounted my overcharged springs to begin with $189 I don’t see how removing a little insulation should cost me $189. Just feel overcharged from the start and definitely would never recommend Precision to anyone nor would I use them again. I was recommended Precision by our neighborhood Hoa Facebook page and will definitely be posting my experience there as well. Would suggest you get a quote from another company before continuing with service from Precision.

- Michael Amodeo

Thank you for taking the time to speak with me today regarding your feedback. We hope the resolution was satisfactory to you. If you have any further questions, please feel free to call us at (727) 524-0001.

You came promptly and when promised, surveyed and rebuilt my garage door completely, and it now not only works but is quieter than it was when new. I am completely happyl

- Royal Eckstein

Brian was incredibly courteous and professional and provided timely urgent service for what wound up being a garage door opener replacement instead of a repair. His attention to all the garage door parts, not just the opener showed a total service commitment. He took extra time making sure we understood not only the new equipment but also routine maintenance.

- RB

Kudos to Precision and a big shout out to Andrew, my service technician! I called because I was concerned about a couple of items and my door was acting up. Come to find it was me; operator error. Andrew was patient, explained a couple of processes to me, and reassured me I can call any time. I had a major repair in June and the work done was excellent workmanship and professional. Thank you to all!!

- Nancy Mcgreevy

Precision is wonderful! I called at 8AM locked in my garage with a broken cable. By 9:30 my door was fixed and I was on my way. Wonderful service, knowledgeable technicians with a positive attitude. Thank you!

- Kathy Capabianco

Excellent service, on time, pleasant tech did work quickly and pointed out something that was starting to wear. There was no pressure to replace, but I did simply because I was not pressured.

- Bill Malak

Great service and a very efficient and pleasant serviceman.

- Judy Hargrove

Technician was on time, friendly and efficient. He explained what all could have caused the problem and what he did to alleviate it.

- William Turanin

I attempted to close my garage door last night and it kept re-opening when it got near the bottom. I checked to see if something was blocking the door and found nothing was. I pulled the emergency cord and let the door down manually. I was unable to get the door to operate and called to get the door fixed so I could make my appointment. Precision reacted within 30 minutes and found that an adjustment to the motor was the problem and Brian not only corrected the problem but inspected and lubricated the entire door hinges and rollers. Outstanding service covered by the warranty. Thanks Precision!????

- Ray Jacobs

The service was excellent all around! Rebecca did a fantastic job going over all of the options with us when she came to provide the quote. As for the install, both Luke and Jose were efficient, professional, and showed attention to detail in their work. They replaced all the lumber that was either worn out or incorrectly installed when the last door was put in many years ago. They also took the time at the end to explain all of the work they did and how to maintain the door and opener going forward. Very satisfied with the end result! Highly recommend Precision Overhead Garage Door Service!

- Louis

Saw ad in Tampa Bay Times. Pleasantly surprised with the quality of service provided by Dallas and how fast he arrived after the call. D coded to change the springs along with the cables even though the springs were still functioning

- Walter Trendota

As usual your employee did a fantastic job. well done.

- Marilyn Koster

I am 88 years old. My garage door would not open this morning. I called Precision because that is the only firm we have used for the past several years with excellent service. Mike Boyle came and diagnosed the problem quickly. Believe me he is a "keeper". All of your techs have been great, More than satisfied.

- Fred Bryant