No one showed up during the time frame that I made my appointment. I was looking to get an estimate on a garage door and had to waste much of my day unfortunately. I called at 11:05am....my appointment was scheduled for 9am-11am and the employee was unapologetic telling me the technician would text me because he was running behind. Over an hour later 12:15pm I still had not heard from anyone, I finally got a call back from the office saying there was a scheduling mistake and someone would be out in around 30 min because no one was scheduled for house. Really disappointed I wasted my day waiting around, I should get a discount if I decide to get a door from them but I know it probably wont happen. Going to shop around because of how bad my initial experience was.
No one showed up during the time frame that I made my appointment. I was looking to get an estimate on a garage door and had to waste much of my day unfortunately. I called at 11:05am....my appointment was scheduled for 9am-11am and the employee was unapologetic telling me the technician would text me because he was running behind. Over an hour later 12:15pm I still had not heard from anyone, I finally got a call back from the office saying there was a scheduling mistake and someone would be out in around 30 min because no one was scheduled for house. Really disappointed I wasted my day waiting around, I should get a discount if I decide to get a door from them but I know it probably wont happen. Going to shop around because of how bad my initial experience was.
- karl edwards