I can't say enough how pleased I am that I chose Precision. The service was quick and all of my issues were addressed immediately. They were courteous and pleasant. Will always use Precision.

- Elaine

We had a new Precision Overhead Garage Door installed a few years ago and were very happy with the service and quality of the product and work. So, we continue to use them whenever something is needed. The service is always prompt, thorough and courteous. Happy to have them in our neighborhood.

- Paul

I made the appointment late on Saturday for a next morning appointment. The technician arrived during the first half of the time range. He was friendly, knowledgeable, and professional. He replaced my torsion springs and lubed the bearings.

- richard burdick

Lucas did an excellent job installing our new garage door opener! After accepting that I needed a new unit, his work was great and all works like a new opener should. Thanks!

- Gary Chipoletti

The installation went fine as he was very professional and went through all of the aspects of the Genie operation as needed. What did concern me however is the warranty was communicated by the installer as 3 years and when I questioned that, there was no additional clarity. This shocked me and I almost canceled as I knew the Genie warranty was 10 years. Listed on the invoice as "3 years on parts and labor on parts we replaced". It's understandable for Precision to cap out the warranty for all parts with labor at 3 years but the manufacturer limited warranty is 10 years on the motor. It would seem to me that your customer should be made aware of this and if the motor dies in years 4-10 years they can contact Genie for a new motor if it can't be troubleshooted. Genie is a great product line and they stand by their warranty, as I have gotten a replacement motor in the past when it used to be 15 years. I am only suggesting you explain the full scope of the warranty process for clarity and transparency's sake. All the best. Regards, Dolores Ianni

- Dolores Ianni

Sean, was great!! I have utilized Precision a few times and I have been completely pleased with the service!!

- Mike Robertson

My car was trapped in the garage and I needed emergency service due to the approaching hurricane. Precision was unable to make it before the storm, so I was forced to use another company that took advantage of me and overcharged me for two springs. I now believe that the company that performed the emergency repair is a fake, unlicensed company. I wrote a letter to Precision explaining the situation after the storm and requested that they remove the springs that the other company had installed. John Duff provided superior customer service! He carefully listened as I explained the situation and answered all of my questions and concerns about the repair completed by the "fake", unethical company. He removed the springs and replaced with Precision springs and made sure that my garage door and all parts were operating correctly and properly lubricated. He was compassionate, informative, knowledgeable, professional and thorough. He apologized that Precision was unable to make the emergency service call and even apologized for the bad experience that I had with the other company. John is a valuable asset to your company, so I can see why you have him training his colleague. I am also very pleased that Precision will continue to honor my 7 year warranty after having a repair by another company. Believe me... going forward I will only use Precision!

- C. Kubik

Great service. Been using Precision for years.

- Phil Raskin

Adam was prompt, helpful, and courteous-deserves a raise! -AP

- Nancy Pettytone

I must say that each time we've had an issue with our garage door operation, we've always had knowledgeable and very accomodating technicians to do the service. I found Alex to be very knowledgeable about what had to be done,and it was done. He is a pleasure to talk with as well. This tech is a keeper. Cheers Larry Jolliffe Sr

- Larry Jolliffe

Replaced garage door sensors. Got damaged from flooding with hurricane Helene

- Kimberly Stuart

Baylor is nice man He explain to everything to us thank you

- Ronald Gower

Arnold did an awesome job! He was extremely knowledgeable and experienced and kept me informed through the whole repair process- so no surprises. He identified some potential future issues so I could make an informed decision on what to fix now and what could wait until later. Very thorough and I'm extremely happy about the visit and the job,

- Bill Ecob

Great experience! Our technician was courteous and professional. Very quick response which was great because we were preparing to evacuate during hurricane Milton.

- Vince Trapano

Our technician was incredibly knowledgeable and very professional. We needed quite a bit of work done and he took the time to review every detail and walked us thru each step in the process. He was thorough and patient and took his time to make sure everything was completed and working properly. We will be repeat customers for sure!

- Angela Croft

Your service is always perfect. Highly recommend your company Chris was so knowledgeable and polite. Thank You!

- Gloria Daidone

PRECISION came to my house on the day I needed them. The phone contact was easy and efficient. I actually talked to a real person, not voice mail. Nick Rossi was a wonderful technician and explained what needed to be done and then did it in a timely manner in a hot garage. Very professional and made me feel I was in good hands.

- Mary Nicholas

Replacement of tired Liftmaster garage door opener with a new Genie opener. Service, including programming of all devices and autos was performed on a Monday holiday weekend, on time and professionally completed in less than two hours. Our choice to use Precision Garage Door service was predicated on prior service calls requiring spring replacement and later complete garage door replacement with appropriate hurricane rated and insulated door.

- Thomas Barhold

Precision lived up to their reputation. They were fast, courteous and knowledgeable. Unfortunately, they no longer work on my type of door so were ultimately unable to help me, however, I wouldn’t hesitate to call them in the future.

- Dara van Dijk

Wonderful. Very pleased

- Carole Baldwin

Outstanding same day service. I highly recommend Precision Garage Door!

- Andrew Sundell

Service level well beyond expectations. I have used Precision several times and it’s always been excellent. I have referred your business to several people and all have been satisfied.

- Colin Wren

I have seen the Precision commercials over and over and never thought I would have Garage Door problems. Well, the main spring broke today and I like to keep my new truck safe in the garage. I called Precision and they were over within an hour. I was given detailed info as to how the problem would be solved and a quoted a fair price. The service installed was excellent and you could tell he knew what he was doing. Completed in less than 90 minutes and showed me where to spray lube he gave me. This is truly an outstanding company that gets it done the right way. Thank You!!

- Bill Young

I’ve used Percision Garage since 2004. The workers have always been very professional, honest and helpful. I have recommended your company to family, friends and neighbors.

- Ann Therrien

went on line for appointment at 10 am today got appt for hours 2 to 6 repairman came at 3:40 but called ahead . Problem fixed in 30 min. great guy great attitude great service

- Robert Coote

Excellent service

- Murad Antia

They always come when you need them. They also know how to fix the problem. The people employed by them are courteous and professional. Precision Overhead garage are the only people I would call.

- Carol Schwartz

The service was great. They called ahead, arrived inside the appointment window, and repaired the issue for a reasonable price (all the same day). The repair technician was great!

- Todd Guarino

They came out the same day and installed a new garage door opener. The guy was very friendly and efficient. We were very pleased with their work.

- Roger Schofield

James M. and Matt patiently explained every option and answered all of my questions. Despite the July heat, they worked hard, did a great job and restored my peace of mind! A sincere thank you to them both! I highly recommend them!

- Bernadette W.