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This is my first experience with your company, and I called because your sticker was on my garage door. From the young man on the phone ( Brady) to the service tech (Jordan), I encountered pleasant, experienced people with customer service in mind. I gladly give you a 5 rating, can’t think of a thing you could have done better! Thank you.

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There are few things that upset one's day than to have a multi-hundred pound door opener spring break just when you need the door to open! One call to Precision and the lady gladly set me up with a late day appointment for after I returned home. Jordan, technician, is top shelf! Personable, professional and very knowledgeable. After explaining what needed to be done and fully explaining the prices, he gave me 3 choices removing any undue sales pressure. Once I agreed, he got to it and was done in what seemed like less than a half hour. What a relief! Thank-you Precision.

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Recommendations from others, your previous customers.

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I purchased a new garage door and opener from Precision in September 2018 (5 months previously). I noticed the weather stripping along the top section of molding had separated from the molding. After failed attempts to caulk and glue the weather stripping back to the molding, I decided to ask Precision to make the repair. Franklin Mosely came out the next day (right on time) and replaced the molding with a new one. It took only 20 minutes and there was no charge. A very happy customer!

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I have utilized Precision for years now. Company is top notch, honest, reliable, professional people. Chris my tech today diagnosed the problem and quickly gave me my options and explained everything he was doing. Great employee. Trust only Precision!

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Replaced wire to eyes, replaced rubber on bottom of door, and sprayed all medal and let me know what to get and spray every 4 to 5 months. Jesus was prompt, knowledgeable and profressional, Thank You!

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Thank you for the great service. Shane was extremely helpful and kind. Made sure all questions were answered

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Matt came to give the door and opener a tune up. It wasn't operating properly, such as slamming too hard when it closed, and not opening properly either. Having had Precision replace the springs about 2 years ago, I needed to get things working properly, so as not to damage any other components. Matt ran it a few times and adjusted the limits on the opener, adjusted the springs and lubed everything, while explaining the operations to me. Once he was finished with that, I asked him to show me what he had as a replacement for the rubber seal on the bottom panel. So Matt replaced that as well. Looks and runs great. Thanks Matt.

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As I got back home from an overnight shift, my garage door would not open. I looked and observed the spring was broken. Immediately I saw an all day ordeal that will prevent me from sleeping. But NO!!!! I called Precision and they had a technician at my house within an hour and half. He took care of the issue and the spring was fixed... I was in bed at around 0945. I call want to call that service but I can't. It was amazing just like family.... I made a friend that day. Thank you Matthew you are awesome.

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Service was gsreat

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The service technician, Robert, came out on time, kept us informed, and did a great job.

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Matt did a great job. Was on time, explained everything clearly and was very courteous.

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As Always great service!

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Our garage door opener stopped receiving input from our remotes. Arnold diagnosed the issue with it and explained our options. We chose to get a new unit and Arnold had the work completed very quickly. This all happened on the same day we called! Arnold was very nice and professional and we will definitely recommend him and Precision to everyone.

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Hands down Precision Overhead Garage Door if the best garage door company my husband and I have ever worked with. We were very pleased with how professional Justin C. was with his product knowledge. Justin was able to take care of our issue in a short amount of time and really took into consideration our end goal with our current garage door. We have future plans to replace the door completely. Justin understood that and offered a solution that would get us until we are ready to splurge on a new door. When that time comes...I know we will call Precision Overhead Garage Door.

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I was thoroughly satisfied with the prompt service I received. The situation was completely analyzed and all my options were very clearly explained. Chris deserves accolades in this department.

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Shane replaced the broken spring on my garage door today. He was extremely knowledgeable, prompt and very polite. The spring broke last night at 7:30 pm and Precision was able to schedule me between 12-2 today. Shane had the door fixed and operational in less than an hour! I have used Precision for the past 8 years and have always received great service. I will continue to be a loyal Precision customer!!!!

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Tim was EXCELLENT.

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No invoice was attached to your email.

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Pleased with service provided.

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Very very nice and professional technicians. Have always used Precision and that’s why. Very good company!

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Your Technician, Chris (A)- Pinnegar was very professional, courteous and understanding of our problems. A great asset to your company!!!!

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CAME the same day called and fixed the problem all my questions were answered and the tech was fantastic

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I am very pleased with the promptness of service and attitude of the technician. My garage door was in poor shape but is now humming like a little bird. Thank you Precision Garage Door!

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Nora did wonderful job..I give him 10!!

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You came promptly and when promised, surveyed and rebuilt my garage door completely, and it now not only works but is quieter than it was when new. I am completely happyl

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Returning today to fix a problem. Door does not seat properly & you can see outside. Springs and rollers replaced yesterday.

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We recently moved to a new home and our garage doors worked but were very noisy. At our old address we used Precision to put in new quiet door openers and we loved them. The technician came the same day we called and put in new openers, changed out the springs, rollers, added keyless entry and programmed our cars. We are very pleased with the result and would highly recommend them!

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Jordan was great! He called ahead, was here when he said, explained the cost and was very efficient. We picked Precision because it was a Sunday and they were here within 2 hours of calling. I would definitely recommend.

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Had opener and springs replaced. Excellent job by Noah. HIghly recommend.