I was going to just do the google review but after reading some of the 1 star reviews here I felt compelled to write a review on this website. Here's the good, broken spring is replaced and as far as I can tell the garage door works well. I got same day service on a Sunday and they got me out of the jamb. This is why I am giving 2 stars. Here's the bad, PRICE! $780 - 80 google home service discount - 100 manager discount. Final bill $600 plus tax ($642). You can get "POWDER COATED" springs from Home Depot for about $80 for a pair. I quoted powder coated because the tech who replace my springs kept bringing this up as if this is some complicated process that costs a lot of money, it's not. Flanged Ball Bearing, about $11 on amazon. End Bearing Plate Left and Right, about $12 dollars on amazon. So $100 for materials. Let's say they charge $100 an hour for labor, which is about how long it took to uninstall and install new springs and bearings and plates. That's $200. I'll even add $50 for weekend even though they say they don't charge overtime and weekend time. They had fuel surcharge of 20 and shop material of 42. The total should not have been more than $312. The people who are giving 5 star reviews either got charged fair price, don't care about being overcharged, or don't know if they were overcharged.

- Chae Kim

Thank you for taking the time to provide your feedback. We have tried multiple times to reach you regarding your feedback as we do offer 100% customer satisfaction and would like to speak to you further. Please call Danielle at our Clearwater administrative office at (727) 524-0001.

We chose Precision due to their excellent reviews. They exceeded our expectations. Would definitely recommend!

- Robert Mcconnell

Justin was outstanding and corrected the problem we had with our garage door. He made sure we were satisfied with the work he did and was polite.

- John Corwin

Excellent service

- Dottie Brennan

Absolutely above average service. 5 Star all the way. My tech Isaiah was very knlowdgable and professional. I am a repeat customer and would call them again without hestitation. Thanks Jim for maintaining a great company and employees.

- John Shields

I contacted Precision because the spring on our door had broken. I was not expecting same day service on a Saturday, but you were able to send out Jose who quickly evaluated the problem and provided a quote. While he was replacing the single spring with two new springs (an upgrade), he also pointed out that the framing of the door was no longer securely attached to the block wall around the door and that the brackets holding the cables had buckled slightly when the spring failed and the door fell. He was able to repair those things as well. Our door is once again, in working order and much safer in the event of a storm. I see your vans all over town and my company has used you to repair roll-up doors around our factory. I was very satisfied with Jose and the outstanding job he did at our house. Plus, he was a really nice guy! I'd definitely recommend Precision to others. When we someday replace our opener, I know who to call!

- Nancy Trant

Matt did a great job taking care of our garage door yesterday! I made a call early Saturday morning and the problem was fixed the same day! Kuddos! 5 Star Rating

- Jo Foose

The technician was very polite and described how and what he need to do before he started the job. he was very time efficient. I am happy about how the company fixed everything.

- Sigifredo Restrepo

Shane was excellent in his explanation of the options for solving the problem. He was punctual, neat, professional, and fixed the problem in a timely manner.

- Janet Bergin

Had an issue with a failing bolt holding the garage door opener track up, and called for service. The service tech, Luke, was out to our home first thing in the morning and took care of the issue quickly. Very fast and professional service.

- Shay Repetti

This is my first experience with your company, and I called because your sticker was on my garage door. From the young man on the phone ( Brady) to the service tech (Jordan), I encountered pleasant, experienced people with customer service in mind. I gladly give you a 5 rating, can’t think of a thing you could have done better! Thank you.

- Marianne Mills

There are few things that upset one's day than to have a multi-hundred pound door opener spring break just when you need the door to open! One call to Precision and the lady gladly set me up with a late day appointment for after I returned home. Jordan, technician, is top shelf! Personable, professional and very knowledgeable. After explaining what needed to be done and fully explaining the prices, he gave me 3 choices removing any undue sales pressure. Once I agreed, he got to it and was done in what seemed like less than a half hour. What a relief! Thank-you Precision.

- Andy Milot

Recommendations from others, your previous customers.

- Linda Cantu

I purchased a new garage door and opener from Precision in September 2018 (5 months previously). I noticed the weather stripping along the top section of molding had separated from the molding. After failed attempts to caulk and glue the weather stripping back to the molding, I decided to ask Precision to make the repair. Franklin Mosely came out the next day (right on time) and replaced the molding with a new one. It took only 20 minutes and there was no charge. A very happy customer!

- David Harris

I have utilized Precision for years now. Company is top notch, honest, reliable, professional people. Chris my tech today diagnosed the problem and quickly gave me my options and explained everything he was doing. Great employee. Trust only Precision!

- Danny Chavez

Replaced wire to eyes, replaced rubber on bottom of door, and sprayed all medal and let me know what to get and spray every 4 to 5 months. Jesus was prompt, knowledgeable and profressional, Thank You!

- Annette Bie

Thank you for the great service. Shane was extremely helpful and kind. Made sure all questions were answered

- Debbie

Matt came to give the door and opener a tune up. It wasn't operating properly, such as slamming too hard when it closed, and not opening properly either. Having had Precision replace the springs about 2 years ago, I needed to get things working properly, so as not to damage any other components. Matt ran it a few times and adjusted the limits on the opener, adjusted the springs and lubed everything, while explaining the operations to me. Once he was finished with that, I asked him to show me what he had as a replacement for the rubber seal on the bottom panel. So Matt replaced that as well. Looks and runs great. Thanks Matt.

- Robert Rager

As I got back home from an overnight shift, my garage door would not open. I looked and observed the spring was broken. Immediately I saw an all day ordeal that will prevent me from sleeping. But NO!!!! I called Precision and they had a technician at my house within an hour and half. He took care of the issue and the spring was fixed... I was in bed at around 0945. I call want to call that service but I can't. It was amazing just like family.... I made a friend that day. Thank you Matthew you are awesome.

- Aron Golan

Service was gsreat

- Margaret Lonquist

The service technician, Robert, came out on time, kept us informed, and did a great job.

- Bob Dobbin

Matt did a great job. Was on time, explained everything clearly and was very courteous.

- Gene Jajuga

I won't be calling this company back for anything. Over priced and the technician that came to my house was a creep. All I wanted was a new remote for my garage door opener because the one I had was very outdated (1999). The technician was more concerned with my dog than what he was there for. He looks at my unit, didn't test it or anything and proceeded to write down on a tablet 5 different options as far as quotes for me all over $500 telling me the reason my remote didn't work is because the springs and rollers on my garage are worn down causing my remote to short. I was charged $129.95 just to get a new remote and it programmed. He was so persistent in trying to get me to get a new unit and he was so full of shit. i did end up buying the remote and it is working fine, but I will never call this company back.

- Nancy Johnson

As Always great service!

- Paul Smith

Our garage door opener stopped receiving input from our remotes. Arnold diagnosed the issue with it and explained our options. We chose to get a new unit and Arnold had the work completed very quickly. This all happened on the same day we called! Arnold was very nice and professional and we will definitely recommend him and Precision to everyone.

- Mike Daly

Hands down Precision Overhead Garage Door if the best garage door company my husband and I have ever worked with. We were very pleased with how professional Justin C. was with his product knowledge. Justin was able to take care of our issue in a short amount of time and really took into consideration our end goal with our current garage door. We have future plans to replace the door completely. Justin understood that and offered a solution that would get us until we are ready to splurge on a new door. When that time comes...I know we will call Precision Overhead Garage Door.

- Erica Vigue

I was thoroughly satisfied with the prompt service I received. The situation was completely analyzed and all my options were very clearly explained. Chris deserves accolades in this department.

- Anita Cafferty

Shane replaced the broken spring on my garage door today. He was extremely knowledgeable, prompt and very polite. The spring broke last night at 7:30 pm and Precision was able to schedule me between 12-2 today. Shane had the door fixed and operational in less than an hour! I have used Precision for the past 8 years and have always received great service. I will continue to be a loyal Precision customer!!!!

- Diane

Tim was EXCELLENT.

- Richard Thomas

I feel insanely ripped off! I was quoted $700 dollars to replace springs and bearings, and reprogramming. I was told that the springs were old and needed replacing. Being that it was a Saturday and I needed my garage door operational I moved forward with the work, even if it was overpriced. I had insulation in the garage door which literally weighed 20 lbs but the tech informed me that it would help to remove it. He then charged me an additional $189 dollars to remove it ( which probably took all of 5 minutes) and discounted my springs $189 so the cost stayed the same as quoted. Well..if he could’ve discounted my overcharged springs to begin with $189 I don’t see how removing a little insulation should cost me $189. Just feel overcharged from the start and definitely would never recommend Precision to anyone nor would I use them again. I was recommended Precision by our neighborhood Hoa Facebook page and will definitely be posting my experience there as well. Would suggest you get a quote from another company before continuing with service from Precision.

- Michael Amodeo

Thank you for taking the time to speak with me today regarding your feedback. We hope the resolution was satisfactory to you. If you have any further questions, please feel free to call us at (727) 524-0001.