Precision Tech Robert Trotter installed a new PDS-800 w/7' Chain Drive. Tech Trotter was knowledgeable and professional and recommended a new system PDS-800) as the old Craftsman Opener 5hp sprocket was not repairable. Tech Trotter did a nice job.

- James Zloto

Problem with my garage door not opening. The technician Zac was great! He was friendly, quickly determined the problem, and also inspected the entire system and provided options. He was then able to quickly repair the pulley and installed a new garage door opener. Great service experience.

- Jack L.

I called Precision Overhead Door this time because we had used them years ago for a problem with another door and they'd done a great job. This time the service was great. I was told what all my options were and the pricing for each, and even though I really wasn't able to afford to get the major repair that it needs done, the technician was totally professional and polite, and told me to give them a call if ever I changed my mind. I got a good service call for 49$ and some helpful hints as well.

- Amy B

I have used them for years at different houses. They have always been very responsive and efficient.

- John Bierchen

they show up now or close to that,instead of days later. they always do great work.

- Danny & ruby Ayers

I had a problem with my door on a holiday. I called to schedule an appointment and you were able to come on the same day. Fantastic! Your employee was pleasant, professional and informative.

- Tom Yacko

Very nice Efficient On time

- Sallie Backius

Jose was great, performed a complete inspection, identified the issue, and provided multiple options to correct. Quick, efficient, snd thoroughly performed the work needed.

- Ernie Norquist

please trust your rep with a receipt book

- Neal Clark

Excellent response to a garage door that experienced a bracket failure to stay attached to the door. Response to the site was less than 4 hours and with the replacement part readily available in the truck. Very personable and experienced technician executed a warranty repair within 1/2 hour.

- Thomas Barhold

Great employees! From Michele in sales who came to giv me an estimate to Jesus easing, friendly yet professional. I felt like I was dealing g with a friend ,not a company. Installer was clean,efficient and explained everything to me. I only wish my employees represented me as well. Especially the installer. Very happy I chose your company!

- Dennis Giunta

Called at 8:30 Am and out by 11. Dispatcher communicated approximately what time. Called and asked if they could come earlier than thought. Driver than called to tell me the arrival time. Evaluated and gave me options on the quote.

- Earl Hauk

Great service performed by Mike &Andrew. Total rehab of an existing door.

- Rick Pemberton

Precision employees were exceptional on interfacing with my needs with my garage door problem. They were amazing and very friendly. Answered all my concerns and made me feel very comfortable. I believe they are part of gold standard in garage door repair.

- Richard Medley

Your service man, Michael Christena did a fine, professional job. He finished the job quickly, was very personable and cleaned his work area afterward. I will be happy to recommend your company and repair services.

- James Ruff

Great job everyone, thank you, installer was excellent.

- Mike O

The technician, Bryan Stewart, was VERY courteous, knowledgeable, friendly, and professional. Before the service call, I had considered calling other companies as well. I'm glad I didn't. If possible, I would definitely request Bryan for any future service calls. The problem (misaligned sensor) was an easy one and had I been less stupid, could've fixed it easily myself. Despite this, Bryan explained the matter thoroughly and even taught me what to look for (at the motor housing's blinking lights and corresponding chart) to easily self perform an initial first-stage diagnosis. He was a very pleasant young professional.

- Jeff Chan

My technician , Jason Daring ,was extremely competent and helpful. He suggested that my Hormann door might be under warranty. When we determined this to be the case , he lifted my door so I could get my car out . ( no small task !) I decided that the best way to proceed is for me to call Construction Equipment Co. on Monday and see what they are going to say about honoring the Warranty. I asked Jason to give me an estimate on what it would cost for Precision to do the repairs. He gave me 3 separate estimates, depending on how much / or how little I choose to have done . All will fix the problem.

- Marilyn Bush

Service was prompt and professional. Technician found the problem and resolved it right away. The garage is back working like a dream!

- Tim Rogers

Great customer service! Noah provided multiple options to fix my broken spring issue on my 16 year old garage door. He replaced both springs, bearings and rail rollers. The door opens and closes so quietly, it's perfect. He was professional, friendly and thoughtful. Would definitely recommend this company.

- Sharon Grace

So pleased with this company from the initial call to finish of the job. They installed my garage door about 18 years ago. Five years or so ago the door came catawampus off the track. I called Precision and they had someone out here within the hour. It was not something one person could do with the weight of the double door. Within an hour they had a total crew out here helping to fix me out of the fix. This time it was my garage door opener. It was also 18 years old. Upon inspection it turned out the the spring was sprung (it was shown to me - no wonder the door wouldn't open) plus a couple of other things. EACH of those things was pointed out to me so I could see for myself. I liked that. Decision to replace or not was mine. A new garage door, spring and a couple of other things were installed. From initial knock on the door to him finishing up after installation was 3 hours. Since I was going out of time the next day it was a lifesaver for me. Thank you Precision.

- Mary

Our tech, Zachary, was great.

- Carla Braithwaite

I called Precision on Thursday and had a technician, Noah, at my house the very next morning. He was efficient, professional, friendly, and maintained COVID protocols at all times. I appreciate the fact that I didn’t have to sit around all day waiting for someone to show up or wait all day for them to complete the job. I would definitely recommend Precision to my family and friends. Thank you!

- Valerie Wostbock

I actually thought you did a wonderful job. the service guy was great and the product was just what i needed. My only comment is that I wish the charges to do this were not surprises. the extra fees for the truck, etc. were unexpected and turned a 100.00 expected charge into 150.00

- Frank Fine

Great Service John was very knowledgeable and explained and detailed service to be performed. Thank you John

- Allyson Lewis

Jose was outstanding! Professional and affable. He wasted no time in repairing my door, making me feel safe and confident in the door again.

- David Mccarthy

My garage door was broken and I called precision. In less than an hour my bill was $930. And my door fixed. Maybe $75 was parts. I was told he would be here for at least 2 hours. He wasn’t. I was overcharged for a basic repair. He even said he had to work hard to fix it. Always get a few bids. I didn’t. This bid was written by hand on blank paper. ???????? Also no invoice or receipt after?

- Mike Womack

Jessie was knowledgeable and helpful with our Garage Door opener replacement. It was fast and easy. Has never worked better!! Thank you.

- John Thompson

Called Precision for Broken garage door spring repair. Very quick response. Customer service was excellent. My service tech "Andrew" was excellent, very professional, courteous and knowledgeable. An asset to your company. Excellent Warranty on products I would recommend Precision Overhead Garage Door to all.

- Robert Moore

Excellent Service by Noah! He was a pleasure to work with. Exceeded my every expectation.

- Aaron Deshay