Read what people are saying
about Precision Overhead Garage Door in:
Tarpon Springs Area, FL
Precision Overhead Garage Door of Clearwater, FLhas received 291 reviews, averaging 4.80 Stars:
Tarpon Springs, FL
Product:
Tarpon Springs, FL
This is my first experience with your company, and I called because your sticker was on my garage door. From the young man on the phone ( Brady) to the service tech (Jordan), I encountered pleasant, experienced people with customer service in mind. I gladly give you a 5 rating, can’t think of a thing you could have done better! Thank you.
- Marianne Mills
Product:
Tarpon Springs, FL
Your Technician, Chris (A)- Pinnegar was very professional, courteous and understanding of our problems. A great asset to your company!!!!
- Andy Yantorn
Tarpon Springs, FL
Returning today to fix a problem. Door does not seat properly & you can see outside. Springs and rollers replaced yesterday.
- Marcia Damore
Product:
Tarpon Springs, FL
We recently moved to a new home and our garage doors worked but were very noisy. At our old address we used Precision to put in new quiet door openers and we loved them. The technician came the same day we called and put in new openers, changed out the springs, rollers, added keyless entry and programmed our cars. We are very pleased with the result and would highly recommend them!
- Robert and suzanne Malloy
Product:
Tarpon Springs, FL
David did a wonderful job, was courteous, and answered my many questions. I really appreciate his honesty. Thank you!
- Karen Evans
Tarpon Springs, FL
Great experience. I have used Precision in the past great services. I called to schedule an evaluation of the garage systems in a home newly purchased. The service team had a service tech in the area and was an to schedule me within the hour. Tech was knowledgeable. He did not market or pitch sales. He gave me an objective evaluation and recommendation. He was able to meet all of all needs in a timely manner and more so he was professional and friendly
- Erin Gwyn
Product:
Tarpon Springs, FL
They came out and two guys spend 2 hrs chasing down the problem. They determined what the problem is, but was outside their ability to fix it. Not their fault. My home was getting a mysterious RF signal blocking my remotes... Because they were't able to fix this there was no charge! I highly respect this company. Thanks for everything
- Steven Thomas
Tarpon Springs, FL
Great experience. Fast service. Knowledgeable technician.
- Peter Lloyd
Product:
Tarpon Springs, FL
Service was excellent! And was done in a timely fashion. However, I was disappointed with the price. When I called they told me there was a $49 charge to come out and it would be applied if you had the work done. When I got the bill it reflected a $20 surcharge for fuel. That was never discussed in our conversation or estimate. Those practices short change the quality and respectability of the company . For that reason, I am not thinking of recommending this company to friends or future calls . You may contact me at my email or telephone number 908-692-9632 if you would like further clarification .
- Jose Ramirez
Thank you for taking the time to speak with us yesterday. We hope the resolution was satisfactory for you. If you have any further questions or concerns, please call us at (727) 524-0001.
Product:
Tarpon Springs, FL
Your mechanic was very proficient and polite. He explained our options and proceeded to do the work required in record time. He replaced the shaft, pulleys, cables and all new rollers. He did all this work in what we consider to be record time. Your advertising is correct! He arrived promptly,was very quick to offer our repair options. Our door was repaired like new in no time at all. Thank you precision!
- Barbara Garrelts
Tarpon Springs, FL
Our garage door remotes needed to be replaced due to age. It was easy to schedule an appointment for the same day. Tim came out, programmed two new remotes, and checked out the system. He was very professional and did an outstanding job.
- David Keys
Product:
Tarpon Springs, FL
Matt was awesome. Friendly and very good at his job!! Recommend him highly . Cindy and Drew
- Andrew Shalala
Product:
Tarpon Springs, FL
We discovered late this afternoon that mom's garage door would not open. Immediately called Precision (they had replaced Mom's garage door several years ago), and were told that a technician would arrive from a Clearwater job, as soon as possible. Since we are in Tarpon Springs, we assumed that it might take a while for a tech to arrive, but were relieved that they were sending someone today. Very soon, Matthew arrived, immediately diagnosed and explained the problem (the garage door opener motor and some springs), and offered options in different price ranges. As soon as we chose the repair package, he went to work, completed the job in a very reasonable amount of time, and could not have been more professional and courteous. Thank you to everyone at Precision Doors for your quality service and quick response. The family of Mrs. Keyes, Tarpon Springs.
- Dee Keyes
Product:
Tarpon Springs, FL
Very professional service tech Brian had it fixed in a very timely manner and explained everything that he was going to do with an estimate
- Peter Brown
Product:
Tarpon Springs, FL
Chad was polite arrived with in the time frame given was able to diagnose the issue right away. A new garage door opener was installed and it works beautifully.
- Annmarie Curran
Product:
Tarpon Springs, FL
David helped us out on a Sunday! He was great and got our garage door working again. Amy
- Amy
Product:
Tarpon Springs, FL
Jordan was very informative, skilled in service and personable. We are very happy with the service Precision provided and would recommend to our family and friends.
- Bryan Griffith
Product:
Tarpon Springs, FL
5 Stars for Bryan Stewart and Precision Garage Doors. Bryan called to let us know he was on his way and arrived on time within our appointment window. Bryan was professional, helpful, efficient, and thorough with great communication skills. Bryan got our garage door opener tuned up and running again. Job well done!
- John Poloni
Tarpon Springs, FL
Our technician, Craig, arrived timely and walked us through the options to upgrade our two garage door openers. We ended up choosing a top line manufacturer that builds a quiet operating opener with wifi/internet connectivity via our smartphones to operate the various features. Very happy with the installation and service. Craig was exceptional to work with - very trustworthy, professional and ethical. Highly recommended!
- Lisa Dunlap
Product:
Tarpon Springs, FL
Ross the tech that installed the door was top notch, the install itself was excellent, money well spent ! I highly recommend this company as they are very professional and their communication and follow up were spot on.
- Mark Lapidus
Tarpon Springs, FL
Keith clearly explained my problem and the needed repairs. Was on time for the appointment and he knows his trade incredibly well.
- Marc Rouslin
Product:
Tarpon Springs, FL
Mike was fantastic. Helped explain step by step programming so I won’t have to call them each time. He was very courteous. Thank you Mike.
- Matt Flemister
Product:
Tarpon Springs, FL
loyd is a great Rep. to your company. As soon as I get the ok from my insurance claim I will call Loyd for install.
- Sam Markonios
Product:
Tarpon Springs, FL
Hah... you must be kidding.. yes I did find it cheaper elsewhere and with a company that did not try and push me to to the work now now now and try and sell me overpriced parts that I did not need! I gave you a chance at being fair and honest with me and you blew it!
- Not a happy camper
I'm sorry that you had that experience. We appreciate any feedback whether positive or negative. We normally do a 25 point inspection and recommend the work done ASAP if there is a safety issue. If you have not contact the office to discuss this matter, please do so at your earliest convenience so that we may be able to rectify this situation with you. Again, we are sorry we were unable to assist you with your needs to your 100% satisfaction, please contact the office if you have not done so as unfortunately we do not have your name so we can contact you directly.
Nahhh.. Id rather spend the time online warning unknowing consumers as to your high pressure sales tactics and trying to sell your victims overpriced parts they don't need! There is plenty of money to be made the honest way!! Apparently that's just not enough....no worries the amount you tried to scam me out of will be matched 1000 fold in the potential customers my online reviews and reports will cost you... After doing my homework, this seems to be how Precision operates. High pressure sales demands from your over worked and underpaid techs seem to be SOP. Most folks have no clue how bad they are getting raped by you guys, being sold things they dont need under the guise of " safety and urgency"but their wallets are sure aren't safe from you!! Like I said, you chose to try and bullshit the wrong guy this time around and I will more than make up for it on line! Matter of fact I think it would be a could idea to get a local news channel to do an undercover report and story on how easy it is for consumers looking for honest garage door work to get ripped off! Stay tuned!
Tarpon Springs, FL
Not repaired. In order to totally repair, it was suggested that I replace the track, even though, the garage door opener is only 4 years old. Track is square beam constraction, verses I-beam construction. Bottom line, the door is safe and functional; however, if it bothers me too much, replace it.
- Robert Popcke
Tarpon Springs, FL
Please give service technician Bryan Stewart Highest grades for all aspects of his job. He was really excellent in customer service, a trait seldom found today. Product Seems to be high quality, but a bit expensive.
- Austin Platt
Product:
Tarpon Springs, FL
Excellent service, especially the service person. He worked really hard was polite and informative.
- Marie Howard
Product:
Tarpon Springs, FL
I ordered a 1/2 hp motor. The representative arrived with a 3/4 hp motor. Which was $200.00 more. I was charmed Sales tax. There is no sales tax in Fl. Be wary of Precision. Overpriced and they over sell. This company wasn't customer focused. That was my experience.
- Adrian Romeo
Thank you for your feedback and taking the time to speak with me today. I truly hope that we have made your experience better as we do strive for 100% customer satisfaction. If there is anything else you need, please give us a call at anytime.
Product:
Tarpon Springs, FL
Very informative
- Judith Hastings
Absolutely above average service. 5 Star all the way. My tech Isaiah was very knlowdgable and professional. I am a repeat customer and would call them again without hestitation. Thanks Jim for maintaining a great company and employees.
- John Shields