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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
On time--GOOD
Quick work -- Good
Replaced one spring with 2 (door has been fine with one spring for years)
Charged arm and a leg for work.
Tried to up sale everything.
Last time I use your company.
Randy Ragi
A Response from: Jim Rapp
Thank you for taking the time to speak with me today. We're sorry that we failed you and we hope that our resolution was satisfactory to you.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Several of my condo neighbors recommended Precision and I am glad they did as I am completely satisfied with their quick, friendly and professional expertise.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Response time was terrific. I called for service,got an appointment for that same morning and then they offered an immediate service and came 2 hours earlier. The gentleman was courteous, knowledgeable and so respectful. Later that day we had a tornado warning and Ifelt so secure having a fully maintained door. THANKS!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Wow...fast service, Superior work, professional technician who knew exactly what needed to be done.
Garage door works beautiful..and is so quiet!!
I would recommend this company and the tech Christian who came out for my repair.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The spring on our garage door broke this morning at 8 AM. By noon, Precision was at our house and fixed the door. Our technician was prompt, courteous, and efficient. Who could ask for more?
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I am completely satisfied with the recent service on my 2 garage door openers and garage doors.
My 2 openers were replaced with new openers and the 2 doors were totally serviced in an outstanding manner.
The service technician was extremely knowledgeable and explained everything completely.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I was very pleased with Christopher the young man that came out for my initial call. We discovered that I had some issues with my springs and rollers and reprogramming my keypad and remote. He helped me synch up mynew car to the garage door as well. He was very pleasant and worked efficiently to get the job completed in a timely matter. I would definitely call for service again.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
My garage door had been broken for a few weeks but I finally called Precision and they had someone out the very next day. Christian arrived early, was extremely thorough in analyzing the problem and presenting me the possible options and pricing to resolve it. He quickly fixed the problem, explained everything that had been fixed and provided tips on how to avoid issues in the future. He was friendly and knowledgeable. I highly recommend Precision.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I feel insanely ripped off! I was quoted $700 dollars to replace springs and bearings, and reprogramming. I was told that the springs were old and needed replacing. Being that it was a Saturday and I needed my garage door operational I moved forward with the work, even if it was overpriced. I had insulation in the garage door which literally weighed 20 lbs but the tech informed me that it would help to remove it. He then charged me an additional $189 dollars to remove it ( which probably took all of 5 minutes) and discounted my springs $189 so the cost stayed the same as quoted. Well..if he could’ve discounted my overcharged springs to begin with $189 I don’t see how removing a little insulation should cost me $189. Just feel overcharged from the start and definitely would never recommend Precision to anyone nor would I use them again. I was recommended Precision by our neighborhood Hoa Facebook page and will definitely be posting my experience there as well. Would suggest you get a quote from another company before continuing with service from Precision.
Michael Amodeo
A Response from: Jim Rapp
Thank you for taking the time to speak with me today regarding your feedback. We hope the resolution was satisfactory to you. If you have any further questions, please feel free to call us at (727) 524-0001.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
We contacted Precision when our garage door opener decided not to work. They were able to come the next day. The men who came out were very professional and were well informed on the products we needed. They were not hard hitting sales people. They just gave us our options. We ended up having them do more to the door than originally anticipated because their prices were so fair. This is the only garage door repair company I would ever use. Everyone in the company was a pleasure to work with.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Very pleased w the service. The door hadn't been maintained in some time and several things need to be replaced - springs, rollers, motor, etc. Especially impressed with Chris, the technician, who went over the options and was careful that I understood. He also made sure that I understood all the details of the new equipment. Very professional.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Hah... you must be kidding.. yes I did find it cheaper elsewhere and with a company that did not try and push me to to the work now now now and try and sell me overpriced parts that I did not need! I gave you a chance at being fair and honest with me and you blew it!
Not a happy camper
A Response from: Jim Rapp
I'm sorry that you had that experience. We appreciate any feedback whether positive or negative. We normally do a 25 point inspection and recommend the work done ASAP if there is a safety issue. If you have not contact the office to discuss this matter, please do so at your earliest convenience so that we may be able to rectify this situation with you. Again, we are sorry we were unable to assist you with your needs to your 100% satisfaction, please contact the office if you have not done so as unfortunately we do not have your name so we can contact you directly.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Christian gave me several options explaining the difference in each one. He replaced the spring , garage door opener,remote entry, cables and bearings. Excellent service 5 stars all the way!
