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Read what people are saying
about Precision Overhead Garage Door

Precision Overhead Garage Door of Clearwater, FL
has received 49 reviews, averaging 2.00 Stars:
1 2 3 4 5
Review:

I have always had prompt response from precision but their young tech was lacking in good customer service and knowledge.

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Service Provided:
Garage Door Opener Repair

Review:

On time--GOOD Quick work -- Good Replaced one spring with 2 (door has been fine with one spring for years) Charged arm and a leg for work. Tried to up sale everything. Last time I use your company.

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A Response from: Jim Rapp

Thank you for taking the time to speak with me today. We're sorry that we failed you and we hope that our resolution was satisfactory to you.

Comment from: Randy Ragi

Precision contacted and resolved the Issue.

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

The tech was to call me with a total before preforming the work, he called and gave a total price of $525.00, when job was done he then said total changed to $561.75. When asked why the price changed and he laughed and said uncle needs his as if I am stupid. The real answer he didn't want to give is that he missed quoted and was trying to cover with a failed attempt at a joke literally at my expense, my money. I feel I should get a refund for the difference of $36.75 since this was obviously a bait and switch. Didn't want to even give 2 stars but I felt obligated to do so.

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Mike Fanning Service Provided:
Garage Door Repair

Repair Technicians: Mike Fanning
Review:

I’m not sure I need it new springs It was working fine All I needed to do electrical wiring It was loose Your technician recommended And I said fine I got charged $440 I checked every where usually people charge around $200 Very disappointed And it was more smooth before I really like to get adjustments I wrote check for $440

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Good company and service but overpriced! My garage opener door old "the board is fried" on my garage door opener and I needed a new one. Least expensive model was $599, which included $225/hour for labor. I made a big mistake agreeing to it, and he had already started when I looked on Amazon and saw I could get a 4 1/2 star rated belt-drive Chamberlain (I got the less expensive chain drive today) with Installation for $300. So I just made a bad decision! Very personable technician and prompt service (requested online service only this morning), and I used Precision for repair of my opener a few years ago, good repair at reasonable price, and I would use them again for repair, but definitely would not purchase a new opener again from Precision, only because of the extravagant part and labor cost. They did decide to give me a $50 discount and not charge tax, so I paid $550 total. Gave away $300 because I didn't stop long enough to do my research. Oh well!

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A Response from: Jim Rapp

Thank you for taking the time to speak with us about your experience. We are glad we were able to come to a satisfactory resolution. If you have any other questions or concerns, please feel free to contact us.

Comment from: Joel Mcnair

I have to say that this is a company with Integrity, which is nice to find these days! They contacted me and we were able to come to s reasonable resolution to my concerns. I am grateful!

Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

I was going to just do the google review but after reading some of the 1 star reviews here I felt compelled to write a review on this website. Here's the good, broken spring is replaced and as far as I can tell the garage door works well. I got same day service on a Sunday and they got me out of the jamb. This is why I am giving 2 stars. Here's the bad, PRICE! $780 - 80 google home service discount - 100 manager discount. Final bill $600 plus tax ($642). You can get "POWDER COATED" springs from Home Depot for about $80 for a pair. I quoted powder coated because the tech who replace my springs kept bringing this up as if this is some complicated process that costs a lot of money, it's not. Flanged Ball Bearing, about $11 on amazon. End Bearing Plate Left and Right, about $12 dollars on amazon. So $100 for materials. Let's say they charge $100 an hour for labor, which is about how long it took to uninstall and install new springs and bearings and plates. That's $200. I'll even add $50 for weekend even though they say they don't charge overtime and weekend time. They had fuel surcharge of 20 and shop material of 42. The total should not have been more than $312. The people who are giving 5 star reviews either got charged fair price, don't care about being overcharged, or don't know if they were overcharged.

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A Response from: Jim Rapp

Thank you for taking the time to provide your feedback. We have tried multiple times to reach you regarding your feedback as we do offer 100% customer satisfaction and would like to speak to you further. Please call Danielle at our Clearwater administrative office at (727) 524-0001.

Comment from: Chae Kim

To be fair, the springs at home depot are 10,000 cycles, I got the 25,000 cycles from Precision. Looks like you can get pair of 25,000 cycle springs for about $200 to $225. So fair price would have been about $450

Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Would have liked my technician to be on time.

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Service Provided:
Garage Door Repair

Review:

Getting my permit posted before my door is installed in not what I expected.

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Service Provided:
Garage Door Repair

Review:

Needed to have my car programmed to car 2 u

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Service Provided:
Garage Door Repair

Review:

Would have liked my door installed the same day, but was unable.

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Service Provided:
Garage Door Repair

Review:

Technician was a little late.

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Service Provided:
Garage Door Repair

Review:

Getting a new motor, and it did not come with a lightbulb

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Service Provided:
Garage Door Repair

Review:

Need to have a couple parts ordered.

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Service Provided:
Garage Door Repair

Review:

I needed a permit posted before my door was installed

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Service Provided:
Garage Door Repair

Review:

The program car 2 u was unable to be programmed.

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Service Provided:
Garage Door Repair

Review:

Technician for Precision arrived 12 minutes late

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Service Provided:
Garage Door Repair

Review:

Had to buy a light bulb for my new opener.

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Service Provided:
Garage Door Repair

Review:

No light bulb with my motor.

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Service Provided:
Garage Door Repair

Review:

Getting my car programmed to car 2 u wasn't able to to happen

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Service Provided:
Garage Door Repair

Review:

Would have liked to have my door installed today.

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Jason Templin Service Provided:
Garage Door Repair

Installers: Jason Templin
Review:

My service technician was not able to make it on time.

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Service Provided:
Garage Door Repair

Review:

Could not install my door the same day like I wanted.

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Service Provided:
Garage Door Repair

Review:

My service specialist was unable to program car 2 U

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Service Provided:
Garage Door Repair

Review:

Would have liked my motor to come with a light bulb

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Service Provided:
Garage Door Repair

Review:

My technician finished later than I would have liked.

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Service Provided:
Garage Door Repair

Review:

Paula Hickman

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Service Provided:
Garage Door Repair

Review:

Getting a light bulb for my new motor.

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Service Provided:
Garage Door Repair

Review:

Needs to pull a permit for my door.

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Service Provided:
Garage Door Repair

Review:

Technician did not have the part I needed on the truck

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Service Provided:
Garage Door Repair

Review:

Needs to buy a light bulb, I needed to get a light bulb for my new motor.

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Service Provided:
Garage Door Repair

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Clearwater Area

(727) 219-9730

(727) 219-9730
Palm Harbor Area

(727) 202-2066

(727) 202-2066
Largo Area

(727) 362-6283

(727) 362-6283
Safety Harbor Area

(727) 219-9730

(727) 219-9730
Tarpon Springs Area

(727) 202-2066

(727) 202-2066
Dunedin Area

(727) 219-9730

(727) 219-9730
Precision Overhead Garage Door
Office: (727) 942-3240
1825 S Pinellas Ave
Ste 104

Tarpon Springs, FL 34689

License

License #
CRC-1329612